Communications Coordinator

**Position Number**:JR-00 3062

**Location**:Parkville

**Role type**:Full time, Fixed Term for 18 months

**Department**:Research and Enterprise ; Chief Operating Officer Portfolio

**Salary**:UoM 7 - $1 09,093 - $1 18,091 per annum plus 17% super
- Shape graduate research communications / Collaborate across diverse university teams / Develop engaging digital content
- Investing in you - benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.

**The University of Melbourne**

We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

**Your next career opportunity**

As Communications Officer (Graduate Research) at the University of Melbourne, you'll play a crucial role in enhancing the experience of over 5000 graduate researchers and their supervisors across nine faculties. You'll develop engaging digital content, manage internal communications, and collaborate with key stakeholders to support best practices in graduate research. This role offers you the chance to directly impact the success of one of Australia's largest and most diverse graduate research communit ies.

**Your responsibilities will include**:

- Develop and Optimi s e Digital Content: Create engaging web content with a focus on customer experience, ensuring accessibility and SEO best practices.
- Manage Internal Communications: Produce high-quality materials for websites, intranets, newsletters, and social content, including coordinating video content development.
- Collaborate with Stakeholders: Engage with academic and professional staff to understand user needs and document information requirements.
- Conduct Research and Analysis: Perform content audits, analy s e user experience, and contribute to customer journey mapping.

**You may be a great fit if**:
You are a creative and detail-oriented communications professional with excellent writing skills, a customer-centric approach, and the ability to manage multiple stakeholders in a fast-paced academic environment.

**You may also**:

- Have a tertiary qualification in a relevant discipline or equivalent experience.
- Possess extensive experience in developing customer-centered web copy and understanding of web best practices.
- Demonstrate knowledge of HTML and SEO principles.
- Have strong interpersonal skills and the ability to communicate complex concepts effectively.
- Show excellent time management and problem-solving abilities.
- Have experience with content management systems ( Squiz Matrix CMS is desirable).
- Understand the academic and personal issues facing g raduate r esearchers.

**What we offer you**

We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfillment, including:

- Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being
- Progressive, considerate leave provisions to empower your work-life balance
- Salary packaging and access to a range of discounted services including Bupa health insurance
- Health and well-being services including a leading Employee Assistance Program

**Your new team -**Research**and Enterprise**

The Chancellery Research and Enterprise portfolio is led by the Deputy Vice-Chancellor (Research) and works across a number of areas including:

- Research and research training strategy
- Research partnerships and collaborations, including industry, government, research organisations and institutes - both domestically and internationally
- Research infrastructure, including cross-Faculty, whole-of-University, and interdisciplinary research initiatives, including implementation of key strategic initiatives
- Research performance and impact, including research metrics, research rankings and government-sponsored exercises
- Research systems strategy (how our enterprise systems support the business of research)
- Research ethics and integrity, including consideration of research misconduct
- Enterprise, industry engagement and innovation and
- Research capability - including graduate research

**Be Yourself**

The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. We are committed to creating an inclusive and equitable workplace where all individuals feel valued, respected, and have the opportunity to thrive regardless of gender identity, ethnicity, sexual orientation, disability, age, being a parent or having caring responsibilities.

**Aboriginal and Torres Strait Islander Applicants**

We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiati