Functional Analyst

**Title**:Functional Analyst**:

- Location: Chadstone, Victoria, AU

**About us**:
At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10000 team members and a national footprint of more than 168 retail stores Australia wide - we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

**About the role**:
You’ll be responsible for gathering and analysing requirements, leading functional designs, and implementing small to medium enhancements. Whether it’s resolving issues, improving processes, or working on new features, you’ll play a key role in helping our Merchandise and Marketing teams operate more effectively. You’ll also collaborate closely with a broad mix of stakeholders including developers, analysts, and vendors to bring smart IT solutions to life.

This role is hybrid, with 3 days a week based at our Chadstone Support Office.

**About you**:
To thrive in this role, you’ll bring:

- Expertise across key platforms like Stibo STEP, SAP, RELEX and similar systems.
- Solid understanding of ITIL processes and agile methodologies
- Strong problem-solving and communication skills
- A collaborative, proactive and customer-focused approach
- A genuine interest in tech and how it can support better outcomes for our people

Formal qualifications in IT and ITIL certification are preferred.

**Our culture**:
It’s all in a day’s work when you’re part of the Officeworks community - where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:

- An inclusive, diverse, and supportive environment.
- Flexible working arrangements to best support your individual needs.
- A key focus on wellbeing and safety.
- Generous discounts at Officeworks, Geeks 2 U, Bunnings, Kmart and Target.
- Ongoing training and development opportunities to progress your career.
- Industry leading Growing Families policy.