Resource Allocator

6 days ago

Pinkenba, Australia dnata catering Full time

**Do you want a high-flying career working for the world’s largest air services provider, based in Brisbane?**

We are currently seeking a Rostering Guru with business experience in high volumes of supply and demand, to join our team as a** Resource Allocator** in our Workforce Planning Department. This role is based at Brisbane Airport,** **on a** permanent full-time **basis.

**More about this role**:
As a Resource Allocator, you will be responsible for managing the supply and demand of our dnata catering workforce. The role will ensure that all roster management is in accordance with national processes within the Ground Star software system. You will be processing shift changes/swaps, training, overtime, labour hire updates, leave, and reviewing supply and demand constantly to ensure staffing coverage is met.

**In a nutshell, your main responsibilities are**:

- Administer staff/roster movements and the allocation of labour hire and overtime, whilst adhering to all EBA and business requirements.
- Ensuring systems' data entry and integrity, and providing input into creating effective rosters.
- Act as primary contact for staff queries relating to published rosters.
- Updating systems to reflect accurate staff allocation and shifts.
- Cover absenteeism, upload labour hire data, prepare and distribute day sheets for all areas of the Catering Business.
- Provide regular and consistent feedback on all allocation processes highlighting any opportunities to the Labour Planning Analyst, Workforce Planner, and catering business.
- Maintain an understanding of EBA and Industrial Relations requirements and ensure that they are applied correctly (including payroll compliance).
- Reporting on requirements for development of systems and process improvements.
- Delivery of a high level of customer service to internal/external customers.

**What do you need to be successful in securing this role**:

- Excellent organisational and planning skills
- Demonstrate ability to effectively work under pressure.
- Ability to model, influence, and encourage positive behaviours in the team.
- Ability to adapt to the changing needs and priorities of a fast-paced business.
- Self-motivated, possessing and demonstrating strong communication, customer service, and interpersonal skills.
- Pro-activeness, can-do attitude, interpersonal skills, and conflict resolution.
- Strong level of computer literacy skills.
- As you will be working in the Aviation Services industry, you will be required to obtain a clear National Police Check.

**What’s in it for you?**
- Competitive pay rates and penalties.
- Free onsite parking, meals, and uniforms.
- 5 weeks annual leave.
- Discounts at hundreds of retailers, discounted health insurance and wellbeing resources including online exercise classes.

**We provide you with training and support to set you up for success in your new role.**

**Your prospective employer**:
Part of the Emirates Group, we are Australia’s largest inflight catering and retail partner, food manufacturing and retail, travel retail technology, and airport lounge management. Chosen by many of the world’s top airlines, we operate 16 catering facilities across 10 cities, employ over 4,000 people, produce over 64 million meals, and service over 250 thousand flights each year.

**Does this role sound perfect for you? If so, we want to hear from you.**

Click the link below and upload your resume to start on the journey of joining the dnata catering family as a Resource Allocator.

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