Patient Revenue Officer

2 weeks ago

Richmond, Australia Epworth Healthcare Full time

Working within a team
- based framework, the Patient Revenue Officer (Credit) will contribute to the overall performance of the department / team to ensure the billing of inpatient, outpatient and medical services is accurate, in conjunction with the collection of revenue in a timely manner. Extending from this, this role will ensure that all documentation is received as required in order to collect the correct payment from the insurer or 3rd party providers.

**You will make an impact by**:

- Daily monitoring and actioning of the ATB reports
- Regularly communicating with insurers on outstanding / part settled invoices.
- Reviewing of Credits against insurer contracts and either cancelling and re-issuing if incorrect within a timely manner.
- Attending to all enquiries in a prompt and courteous manner.

Position Description Inherent Requirements

**Qualifications**:
**To be successful in this role**
- Strong Computer skills
- Excellent communication skills, both written and verbal.
- Good Phone manner
- Self-motivated and self-directed
- Knowledge of iPM (desirable)

**Additional Information**:
**At Epworth, it’s a community**

It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:

- Salary package up to $15,900 pre-tax annually, leading to greater take home pay
- The largest educational scholarship program of its kind in Australia
- Discounted private health insurance
- Ability to purchase up to four additional weeks of leave

**Why Join Epworth?**

At Epworth, it’s a community.

It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:

- Salary package up to $15,900 pre-tax annually, leading to greater take home pay
- The largest educational scholarship program of its kind in Australia
- Ability to purchase up to four additional weeks of leave
- Reduced cost of health services for you and your family at Epworth

We welcome applicants from all backgrounds. This includes First Nations peoples, people with disability, mature-age and young job seekers, members of the LGBTIQA+ community, and individuals from all cultural backgrounds. We are committed to providing an equitable, inclusive, and barrier-free recruitment experience for everyone.

**Ready to Make a Difference?**

To apply, click the **I'm Interested** button to attach your CV and cover letter.

**_ Please Note:_**_ Applications are reviewed as received. Don’t wait—this role may be filled before the closing date._
- As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you)._
- At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all - across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs - that reflect the communities we work in. At Epworth, we care._

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