Care Leaver Record Administration Officer

About the role
This is a permanent part-time opportunity working 21 hours/ week and will be based in Oatlands/ North Parramatta
- 3x consecutive days

Uniting is seeking a compassionate and detail-oriented Administrator to support care leavers, ex-Burnsiders, and their families to access personal records and information.
This important role helps individuals reconnect with their history by providing respectful and timely access to files held by Uniting. You’ll be working directly with sensitive historical documents, supporting people who may have experienced time in out-of-home care or residential institutions like Burnside.
About You in the role
- You have the ability to respond promptly on enquiries and communicate effectively with care leavers, their families, and/or other professionals
- Your trustworthy, compassionate and have a supportive approach and you have strong self-care practices
- You are well organised and thorough, can navigate efficiently through complex and multiple files as well as complete docs and statement for the National Redress Scheme
- Managing and maintaining care leaver records and archives in line with privacy principles and government regulations
- Sourcing, redacting, and preparing historical files for care leavers, family members, courts and legal representatives
- Coordinating and supporting the annual Ex-Burnsiders Reunion - a key moment of connection and community
- Conducting internal and external tours of the Uniting Museum, sharing the history of Uniting’s care work
- Working independently with a high level of attention to detail for extended periods

About You
- Certificate 4 in Business Administration or equivalent (desirable)
- Extensive experience in administrative work
- Excellent telephone and inter-personal manner
- Excellent administration, organisational and time management skills
- Strong written and verbal communication, including the ability to convey complex information clearly and kindly
- The ability to focus for long periods reviewing and preparing detailed historical records
- A trauma-informed approach to communication and care
- Confidence working independently and taking initiative
- Comfort using Microsoft Office (Word, Excel, Outlook, PowerPoint)
- A current Driver’s Licence and NSW WWCC

Even Better
- Experience in database management
- A background in community services or working with people with a care experience
- Event coordination experience

Why Join Us?
At Uniting, we care for you while you care for others.
- Salary packaging benefits - increase your take-home pay.
- Wellbeing support - tools and programs to support your physical and mental health.
- Be part of a Child Safe Organisation and a team committed to confronting injustice and supporting community wellbeing.

**Closing date**: 11:55pm, Thursday 26th June 2025
About Uniting
When your part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.
We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.
Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.
Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders - past, present, and emerging - and to all First Peoples on whose lands we live and work.
Uniting is a Child Safe Organisation committed to promoting the safety