Customer Service Consultant

An opportunity to be part of one of the core functions within NHP
- Full product training provided
- Real work-life fulfillment

**Who We Are**:

- NHP are specialists in Electrical & Automation Products, Systems & Solutions
- 100% Australian owned with over 50 years of Electrical & Engineering excellence
- Local choice with the power of global partners
- 17 branches throughout Australia & New Zealand
- 15,000 stocked items; 75,000+ marked line items
- Driven by a team of over 800 dedicated & committed employees

**“At NHP we recognise that our people determine the success of our business”.**

**About the role**:
NHP’s Customer Service team are at the forefront of our business and provide first class support to our customers, both internally and externally. This role is integral in helping us build relationships with customers. Please note - this is not a call centre role.

In addition, you will be responsible for:

- Providing technical support & customer service to NHP customer base of commercial clients
- Processing inbound inquiries - orders, returns, queries, services & general items
- Support & collaborate with the broader NHP business - liaise with a variety of people & departments
- See customer enquiries through to completion
- Maintain records & documents relating to customer activity

Located at our Perth office in Rivervale, surrounded by good coffee, free onsite parking, with a culture built around team spirit and enjoyment, it is hard to find a better place to work.

**What we are looking for**:
NHP is a supportive and cohesive team, so finding the right fit for our company is paramount. For this particular position, we are looking for someone who has:

- Technical aptitude (for example - Do you have a passion & interest in ‘tech stuff’? Do you enjoy tinkering with tech equipment & gadgets? Are you a ‘go to person’ when someone needs tech support?)
- A willingness to learn and develop with the business
- Strong analytical skills
- Proactive, enthusiastic & self-motivated individuals
- Excellent communication skills
- Engineering or related degree regarded. Regardless, you will be guided by a strong leadership team & provided with all the tools you need to deliver impeccable support to our customers.

At NHP, we are always on the ‘look out’ for ‘exceptional talent’ that can grow with our business. We currently have Customer Service Consultant vacancies available in the following locations.
- Perth, WA
- Melbourne, VIC
- Auckland, NZ

If you or anyone you know are currently looking to work in any of these locations, please contact us to discuss the opportunity further.

**What’s on offer**:

- Competitive base salary + super
- Free parking onsite
- FULL PRODUCT TRAINING PROVIDED
- The ability to develop & work your way up in the business
- A great place to work - the word ‘family’ encompasses who we are and how we do business
- A culture that encourages work / life fulfilment
- Ongoing learning & development to meet your professional development needs
- Access to an Employee Assistance Program for you and your family
- NHP is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. _Our commitment to local industry extends to a strong sense of social responsibility. Through our community engagement strategy, NHP positively contributes to the sustainable development of local communities. We're proud of our community partnerships with Southern Cross Kids Camps and Travellers Aid in Australia, and the Graeme Dingle Foundation in New Zealand._

**How to apply**: