Scheduling Assistant Eastern Suburbs

5 days ago

Como, Australia Right at Home Full time

**Description**: **Right at Home** is committed to delivering exceptional in-home care and support services to clients across Kalgoorlie - Wheatbelt and Perth’s South-Eastern Suburbs. We believe in the profound impact of compassionate, high-quality care tailored to each individual’s needs. **"Our mission is to improve the quality of life for those we serve.”** We are seeking a professional, compassionate, and highly organised Scheduler to join our team. This pivotal role is key to ensuring clients receive seamless, personalised support by effectively managing client enquiries, building strong relationships, and coordinating staff and client rostering. **As a Scheduling Assistant you will Be Responsible For**: - **Client Enquiries**: Respond promptly and professionally to client and family inquiries, providing information with empathy and ensuring every interaction is positive and supportive. - **Relationship Development**: Develop and nurture meaningful relationships with clients, their families, and our care team. Build trust and confidence in our services by fostering a client-focused, person-centred approach. - **Rostering Management**: Efficiently oversee staff and client scheduling to ensure optimal care delivery. Adapt and respond to changing needs, balancing staff availability with clients’ care requirements to maintain high-quality standards and continuity of care. This role is ideal for a compassionate, detail-oriented professional dedicated to improving the lives of clients through reliable, well-coordinated care. **Why Join Us?** - Be part of a supportive team that truly values making a difference in the lives of seniors and individuals with disabilities. - Enjoy opportunities for personal and professional development in a rewarding role. - Play an active role in helping clients receive quality care and support tailored to their unique needs. **Qualifications**: - **Scheduling Experience**: Skilled in managing complex schedules and workloads. - **Client-Centric**: Genuine commitment to client-first service. - **Strong Communication**: Excellent verbal and written skills. - **Detail-Oriented**: Ensures accuracy in scheduling. - **Tech-savvy**: Quick to learn new systems and software. - **Compliance**: Current National Police Clearance. - **Team Player**: Collaborative with a focus on organisational goals. **Preferred Skills**: - **Aged Care Experience**: Familiarity with aged care or healthcare. - **Crisis Management**: Calm under pressure, skilled at problem-solving. - **Empathy**: Compassionate, with a client-focused approach. **How to Apply**: **Join Right at Home Perth South Eastern Suburbs and help us make a real difference in the lives of our clients.

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