Service Manager

2 weeks ago

Sydney, Australia IHR Group Full time

An exceptional opportunity exists for a passionate and driven nursing leader to manage Mental Health Services and work as a Service Manager at a private hospital in Sydney. It is a full-time, permanent position.

**ABOUT THE ROLE**

As the Service Manager, you will work in partnership with the Chief Operating Officer, the Director of Medical Services, and the Clinical Director of Mental Health.

Your duties will include:

- Responsibility for the delivery of critical clinical and operational performance indicators, including patient safety, patient experience, quality, staff wellbeing, budget, and labour hours management;
- Providing operational support to the Nursing Unit Managers (NUMs), Clinical Nurse Consultants (CNC), After Hours Nurse Managers, and other nursing leads;
- Reporting to the Deputy Director of Nursing, you will be well supported and developed by the Director of Nursing, Senior Nursing team, Senior Medical Staff, and the broader leadership team;
- You will lead by example and inspire your team to develop person-centered ways of working;
**REQUIREMENTS**
- Current Registration with AHPRA;
- Bachelor of Science (Nursing) or equivalent;
- Post Graduate qualification in nursing leadership and management at a degree level or higher or an equivalent level of experience;
- At least 5 years experience in an acute healthcare facility in a management role;
- Highly developed leadership skills that demonstrate a positive and professional approach;
- Highly developed communication skills, both written and verbal;
- Highly developed interpersonal and team-building inclusive of coaching and mentoring skills;
- Demonstrated commitment and provision of exceptional customer service;
- Highly-developed negotiation, problem-solving, prioritization, and conflict-resolution skills;
- Reflective practice and self-awareness;
- Self-motivated demonstrate initiative;
- Ability to achieve results through consultation, advice, and facilitation;
- Ability to develop positive relationships with a diverse range of people, both internal and external to the facility;
- Ability to engage, motivate, and collaboratively influence others in undertaking further training and development;
- Experience working in the private health system (desirable);
**BENEFITS**
- Discounted onsite parking;
- Discounted gym memberships, including Fitness Passport;
- Employee Assistance Programs;
- Salary Packaging;
- Bulk Billing services for employees and immediate family members;
**ABOUT THE FACILITY**

The hospital, located in Sydney, provides world-class, Level 5 delineation services for both public and private patients. The hospital features 488 beds, a 50-bed Emergency Department, a 20-bed general cardiothoracic ICU, 14 state-of-the-art theatres including cardiac catheter labs, a world-class education center, a doctor's lounge, excellent staff facilities, a café, and car parking. The entire mental health service provides 61 beds across 4 specialised wards.

**HOW TO APPLY**

If this sounds like an opportunity for you, click

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