Risk and Compliance Manager

Risk and Compliance Manager

**Risk and Compliance Manager (12 month secondment)**

**See yourself in the team**:
The **Chief Operations Office** (COO) is the engine room of the CBA Group dedicated to operating and enhancing the processes that deliver products and services to our customers. The COO business includes Retail Operations, Business, Institutional and Market Operations, Regulatory and Control Operations (Financial Crime Services), the Group's Financial Crime Program of Action, Privacy Enforceable Undertaking Program, CBA India Program and PACE Program.

**Retail Operations (RO)** complete operational processes for CBA and Bankwest customers supporting Retail Banking Services (RBS), including credit decisioning, origination and maintenance activities across retail lending and everyday banking products.

The **RO Risk Advisory **is a first line of defence function that provides comprehensive and integrated risk services in support of RO. The value proposition of the Risk Advisory team is to provide skilled, practical and efficient Risk Management to support the RO in the delivery of excellent business and customer outcomes.

The RO Risk function delivers effective business and customer outcomes through the following risk services:

- Implementation and adherence to the Operational and Compliance Risk Management Frameworks.
- Specialist advice, consultation and services to support the business in identifying, monitoring and managing its respective risks and controls.
- Build and embedment of strong risk capability and culture across the Chief Operating Office.
- Risk governance and reporting.
- Risk in Change assessment in support of project and transformation activities across the COO.
- Supplier risk assessment and governance.

**Do work that matters**:
You will play a key role within the team accountable for the strengthening, embedding and ongoing improvement of the risk and compliance capabilities and outcomes in the control environment across RO.

You will be part of a dynamic team who provides dedicated Line 1 Risk advisory and support to the lines of business within COO on Operational Risk Management Framework (ORMF) matters such as, Controls, Issues, Operational and Compliance Incidents.

Additionally, you will be responsible for ensuring that new and changing processes are assessed, awareness is raised, and risk mitigations are in place. You will achieve this through the effective design, implementation and management of controls to enable compliance and supporting the business through new and changing processes.

**Day to day responsibilities**
- Implementation and adherence to the Operational and Compliance Risk Management Frameworks.
- Manage day to day incidents and issues, including root cause analysis, identifying and implementing control improvements and compliance implications (Assessing compliance incidents to identify breaches of Compliance Obligations, laws and regulations including industry codes, rules, standards and regulatory guidance issued)
- Support with risk compliance activities including thematic deep dives, Compliance Self-Assessments, maintenance of Compliance Obligations and Arrangements, controls implementation and assessments, testing and reporting
- Identify and manage root cause analysis of issues and incidents to drive control environment insights, identifying and implementing control improvements
- Responsible for enhancing and maintaining data quality across various systems and manage reporting to Committees and Business Partners leveraging data/dashboards and trends to generate insights
- Risk advice over business change initiatives under Change Management Risk Standard (CRMS) in support of project and transformation activities

We work in an outcome driven environment, where the emphasis is on great teamwork to achieve results. You will bring experience with knowledge of risk and compliance, gained within financial services and relevant tertiary qualifications.

**We're looking for**:

- Tertiary qualifications in Business/Economics/Law or related disciplines.
- Experience with compliance and operational risk frameworks, financial services laws, obligations and familiarity with policy requirements essential.
- Controls Assurance and/or design and implementation experience (for both manual operational and technology controls)
- Experience in banking/financial services industry in Risk Management or Audit
- Demonstrated ability think critically, analyse data, risks and issues to solve problems and recommend actions
- Ability to work autonomously and as part of a team, think critically, analyse data, risks and issues to solve problems and recommend actions
- Advisory or business partnering experience with excellent written and verbal communication skills, in providing concise and clear advice

**Your Development**:
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