Performance Reporting Analyst

Melbourne, Victoria | RACV Head Office
- New Opportunity | Permanent Full Time | Hybrid Working
- Competitive Salary | Discount on RACV Products

**Great things start here**

At RACV, reporting is more than just the numbers. It's about inspiring excutives and managers to create a better future becuase they can truly feel the customers' point of view. Dive beyond the data and become a part of a diverse team building a better future for all Victorians and giving back to the broader community. Your insights will help us drive bigger and better experiences on the road, at home, at our clubs and resorts and in low-carbon energy.

**About the Opportunity**

As the Performance Reporting Analyst, reporting to the Senior Business Intelligence Analyst, you will be responsible for designing, developing, and maintaining insightful and innovative reporting and self-service analytics capabilities that support effective management decision-making.

**This could be just the right role for you**

Big data is the opportunity, and the challenge, of the decade. Only from on high can we see where our future lies. Your role is to create a compelling picture of what can be seen from the top of RACV’s digital mountain.

You will provide reporting design and technical leadership to multiple stakeholders and assist in creating and measuring organisation-wide outputs, outcomes and deliverables.

Key responsibilities will be:

- Design and implement intuitive BI/ reporting solutions that are both efficient and accurate and are delivered in a timely manner.
- Work as part of a responsive, agile development team to deliver elegant and intelligent visualizations and analytical tools across the broader RACV business
- Develop standards for best practice in the Business Intelligence (BI) domain, including documentation, user training and collation of feedback.
- Contribute to a collaborative, engaging development approach that allows solutions to evolve rapidly.

**What you’ll need to be successful**
- Completed a bachelor’s degree in business or related disciplines such as Economics, Information Technology or Statistics
- Completed formal training in business intelligence software tools such as Tableau, Power BI, Alteryx
- Minimum of 2 years experience delivering business insights via reports and dashboards built using various BI tools. A demonstrated history of delivering solutions which meet business requirements
- Experience working with large data sets, both structured and unstructured, and in interrogating complex databases via programming languages like SQL
- Proven experience in building and maintaining strong collaborative working relationships with both internal and external stakeholders
- Project management experience, particularly working in analytical implementations with an Agile and iterative approach

**The RACV difference**

As one of Australia’s largest member organisations, we are financially strong, and can afford to make strong multi-year investments in driving member experience.

We have an increasingly integrated set of technology across Salesforce, Adobe, and Microsoft platforms, and a pipeline of enterprise-level projects delivering multi-channel interactions with members, customers, and prospects.

**Application Process**

Submit your CV.
- Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police checks as a condition of employment. _
- All employees who may attend a worksite or any face-to-face work-related activity will be required to be fully vaccinated for COVID-19 as a condition of employment._
- How to apply:
- If you have **NOT** registered with our Online Application System, you can begin your Application