General Manager Shell Cove

Service Integrated Communities | Shell Cove
- Full time | Leadership position
- Location: Shell Cove |128 bed Residential
- 2024 Illawarra Business triple award Winner
- Salary: $169k base + NFP Packaging Benefits + Super

Proud 2024 Illawarra Business award winner - Excellence in Culture, Excellence in Large Business and prestigious Business of the Year.

Warrigal promotes professional growth within the organisation and we are excited to share due to this growth we have a fantastic new opportunity for you to join the Warrigal Way.

**A role with purpose**:
In this position you will bring your expertise and leadership skills to all stakeholders you engage with at Warrigal Shell Cove, this includes our residents and families, employees, volunteers, internal and external business partners. With a customer service focus you will ensure that the onsite service delivery of wellness and lifestyle for our residents receives positive outcomes.

**To be successful you will need**:

- You’ll hold a tertiary qualification in Business, Hospitality, Health, Social Science, Nursing or equivalent
- You’ll have demonstrated success in managing business operations
- You’ll have exceptional leadership experience in a customer driven industry such as aged care
- You’ll have demonstrated experience in change management, quality systems and compliance

**Benefits to you**:

- An intentional workplace culture, working with inspiring people who have passion and heart
- Commitment to on-going professional and career development opportunities
- Subsidised access to your local gym and 200+ more across the country with a Fitness Passport
- 24/7 access to mental, physical, social and financial support via the LifeWorks app

**What our people love about working here**:
**A belief in never standing still**: This fast-growing industry is going through the highest level of reform, and offers great job security. We’ve never been one to back down from a challenge; always looking for ways to move forward and do better across every program and service we offer. Growth - yours and ours - is something we take seriously. Here, you’ll never run out of opportunities to specialise, upskill, lead or add more strings to your professional bow.

**A supportive, passionate culture**: It’s a community filled with inspiring, big-hearted people. We back each other, listen without judgement and lead with kindness, respect and unwavering support - for our customers, residents and each other. This is encouraged from the top down and worked hard at - every day.

**One team, united in our purpose**: We support older people to have great lives. We put older people first in everything we do. On an everyday level, we help them age with dignity, independence, happiness and connectedness. On a big picture level, we’re challenging ageist thinking in Australia. This is the Warrigal Way.

**Leaders who value you**: It’s important you feel valued. To us, this is not a one-off task. But a commitment to creating an environment where you feel seen, heard and valued - every day. Leaders and managers go out of their way to understand you, respect your opinions and hear what you have to say. This creates greater unity and collaboration with each other.

**Who we are | A community who cares**

Warrigal has firmly established itself in the aged care community for over 60 years. We’re proud of the diverse range of retirement living and aged care services we’ve built up in that time, but we still have the same appetite to grow and innovate. Meaning, you’ll have the chance to move around, get promoted or explore different areas across our expanding business in Illawarra, Southern Highlands, Queanbeyan, and Canberra - if that’s what you want.

**Warrigal Shell Cove**:
Shell Cove, an Illawarra gem, is where coastal beauty meets community charm. It’s home to Warrigal Shell Cove, an innovative coastal village. Pristine beaches, charming cafes, a new marina, and proximity to the shops, make it an ideal destination.

**Do work that matters to you**

This is your chance to do work that matters, and make a meaningful difference to the lives of Australia’s older community - now and in the future.

**JOIN US AND BE THE DIFFERENCE**

**Are you keen? Then don’t delay applying.**

If successful, you may be asked to do a medical, National Criminal History Check or NDIS Worker Screening Check, and provide references.