Housekeeping Manager

6 days ago

Sydney, Australia Facilinet Building Maintenance (FBM) Full time

**Facilinet Building Maintenance Pty Ltd (FBM)**is a fast-growing service provider to the hospitality industry, managing housekeeping services for multiple sites across New South Wales, Victoria & Queensland.

Our team supports hotels with various services, predominantly in Housekeeping and Public Area Cleaning.

At FBM, we pride ourselves on our transparent foundation, forward-thinking approach, commitment and dedication to team growth fuel our success - with over 700 staff across multiple sites and a growing support office team, we are passionate and committed to building strong, engaged teams and empowering our people to grow.

**Who we are looking for**:
We are seeking a motivated, enthusiastic and “keen to make their mark” **Housekeeping Manager** to lead our team in a Central Sydney luxury hotel.

This role reports to the Hotel Executive Housekeeper and FBM Operations Manager and oversees the Outsourced housekeeping operations on a day to day basis.

**We are looking for a leader who will be key in**:

- Managing the on-site training and onboarding of new team members
- Coaching and developing high performing frontline team members
- Conducting performance reviews and mentor the team for success.
- Manage the cleanliness of hotel rooms, corridors, and public areas ensuring high standards.
- Ensuring sufficient stock of amenities and linens are available to the team
- Forecasting required staffing levels and rostering the team accordingly
- Preparing the day ahead by allocating/assigning rooms to the Attendant team, carrying out daily briefings and assigning checklists to the Public Area staff and Housepersons
- Finalising paperwork from the day, filing completed checklists, following up on outstanding job orders and concluding room counts and timesheets from the team
- Communicating at a high level with the Front Office and Maintenance departments to ensure smooth operation
- Managing room counts, timesheets and rostering using hotel & FBM systems

**What we are looking for**:

- Previous experience in a housekeeping management role
- Previous luxury hotel experience
- Previous experience in large format hotel operations (400+ Rooms)
- Passionate about Hospitality and building strong engaged teams
- High level of work ethic and integrity
- Strong attention to detail and ability to guide others in this respect
- Demonstrated success in a fast-paced hospitality role
- Ability to manage multiple priorities and complete tasks in a timely manner
- Ability to take initiative and work collaboratively with the rest of the hotel departments
- A collaborative approach and a positive, problem-solving mindset
- A professional, positive and ‘can do’ attitude
- Proactive, with a passion for continuous improvement
- Availability to work varied shifts, including weekends

**What we offer**:

- Excellent future growth opportunities and exposure to multiple brands and hotels
- Empowerment to manage the team the way you believe will achieve the best results
- Ability to access discounted accommodation rates at a number of hotel properties across Australia
- Employee engagement initiatives
- Positive and supportive senior leadership team
- Flexibility with work hours - we always endeavours to work around commitments you may have.

If you’re a housekeeping professional ready to take your career to the next level, we want to hear from you

Pay: From $80,000.00 per year

Schedule:

- 8 hour shift
- Day shift

Supplementary Pay:

- Performance bonus

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 17/03/2025

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