Hospitality Assistant

Hospitality Assistant
- Welcome to corporate hospitality, where you can elevate your front of house career
- Enhance your service standards and the client experience at an international law firm
- Enjoy our premium environment and excellent benefits - free gym membership and corporate discounts
- As a leading law firm, we actively seek people from diverse backgrounds to enrich our culture and performance

Who are we?

A firm born in Asia, underpinned by world class capability.

With over 3000 lawyers in 26 global locations, we help our clients manage their risk and enable their growth. Our full-service offering combines un-matched top tier local capability complemented with an international platform.

We have deep roots in Australia spanning almost 200 years and acknowledge Aboriginal and Torres Strait Islander peoples as the traditional owners and custodians of these lands and waters.

Why work with us?

We promote a collaborative culture where people feel respected, valued and supported both personally and professionally, and where diversity and inclusion also play an important role in enhancing our knowledge,

driving innovative solutions for our clients

and creating

positive social impact


We live by our

Principles

, and strive for mastery in all that we do. We take pride in the high quality work we deliver. Working with colleagues and clients who are leaders in their fields, means the ability to explore new paths to progress with continual learning and development, career and leadership opportunities.

As part of the KWM community you’ll have access to a suite of wellbeing initiatives,

benefits

, policies and processes, to enable you to achieve your career goals.

At KWM, we’ll provide you with the platform to Learn, Master, Lead.

Role Detail

Based at KWM’s premium Canberra office, this role is situated on our client floor and provides service to our client meeting rooms, as well as functions and boardroom events. As a key member of our professional Business Services team, you will be able to showcase your excellent customer service and teamwork skills in this position.

This role is offered on a full-time permanent basis with shifts rostered from Monday to Friday. Some flexibility with shifts and assistance with evening events will be required.

Key duties will include:

- Provide outstanding waiting service of food, beverage, including coffee service to internal and external clients, in a professional and friendly manner
- Set up and clear conference rooms for internal and client functions promptly and efficiently
- Ensure meeting rooms are ready for service, including arranging furniture, glassware, service equipment, beverages and fixtures
- Co-ordinate and action room set-ups including furniture lay out and operable walls
- Maintain the hygiene and stock of all staff kitchenettes and tea points and ensure that they are clean and tidy at all times - Includes cleaning and maintaining coffee machines and fridges
- Set up and service board room events, both internal and external
- This may include breakfasts, lunches, morning/afternoon teas, cocktail parties and dinners
- Assist with evening functions, afterhours meals and staff events as required
- Process invoices and receive deliveries as required
- Ensure all service equipment, including coffee/tea utensils, is clean and polished
- Monitor beverage and alcohol stock, fill fridges and undertake regular stocktake
- Supervise agency staff as required
- Assist with general kitchen duties, including sandwich preparation, dish duties, restocking, relieving reception or other tasks as requested by the Chef or Business Services and Hospitality Manager

About You
- Certified in responsible service of alcohol (RSA) or willingness to attain
- Experience in waiting and/or waiting accreditation
- Demonstrated experience in a similar environment in boardrooms or conference floors
- Knowledge of table setting, service protocols and silver service
- Excellent communication skills
- Strong client service skills, demonstrating professionalism and courtesy and all times
- Food and wine knowledge preferred
- Barista experience desirable but not essential
- Ability to work both unsupervised and as a collaborative team member
- Capacity to multi-task and a flexible, proactive approach
- Computer literacy and knowledge of MS Office software (desirable)

Next Steps

Applications close Wednesday 8th January 2025

If you are not an Australian citizen or permanent resident, you must hold all visas and other approvals necessary for you to work for the firm in Australia.

Diversity and Inclusion

.