Technical Trainer and Support Specialist

7 days ago

Perth, Australia Corporate Travel Management Full time

Multi CBD Locations + Hybrid WFH flexibility options
- Travel Discounts, Health + Wellness perks, Career development

**About CTM**

**About the role**:
We are looking for a

Employee development is a key business focus within CTM and as such requires a knowledgeable and committed Learning and Development team to support the development of key skills within the business.

**The Technical Trainer** role is critical to ensuring that new consulting staff are provided with a strong foundational understanding of the consultant role and to communicate and update employees on the tech products to all parts of the business. This role largely focuses on the delivery and on-going improvement of key technical training targeted at Operations, Client Value Managers and Business Analysis and Solutions Managers.

Excellent presentation and interpersonal skills are essential in this role along with a strong operational and technical understanding.

**About You**:

- Demonstrated experience in systems administration, Product Support and developing client solutions, excellent Tramada, OBT and technical systems skills or has the ability to quickly learn the required technical knowledge in order to deliver the training
- Extensive knowledge of travel online booking tools, functionality, systems, and business processes
- Exceptional communication skills and ability to adapt and articulate to diverse users groups
- Proven ability to quickly create rapport with key customers (internal/external)
- Ability to consider ‘change management’ principles
- you’ll need to know who to consult with and when to succeed
- Previous experience in the travel industry is highly regarded
- A working knowledge of ‘Tramada, Amadeus’ and/or ‘Sabre’ is highly desired
- Proven analytical and problem-solving skills
- Customer and service focus commitment
- Working knowledge of Adult Learning concepts and proven ability in running workshops and information sessions
- Certificate IV in Workplace Training & Assessment would be advantageous

***

**Why CTM?**
As a global organisation CTM offer a range of employee discounts which include travel discounts, Health and Wellness perks, Training and Development opportunities. The Travel industry is well and truly back - we can offer a strong, established, and stable work environment which will support your career development.

Employee wellbeing and flexibility is part of our DNA - we offer blended work arrangements with hybrid WFH flexibility, competitive shifts, Wellness and Chill-out days, Annual Volunteer Day, and strong sustainability focus.

This role requires valid working rights in Australia - Come and experience firsthand why CTM is recognised as a leading travel management company and technology innovator across the world.

  • Technical Trainer

    2 weeks ago

    Perth, Australia PERSOLKELLY Full time

    FIFO opportunity for a Technical Trainer. 8:6 roster, initial 6 month contract. Starting asap! PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Engineering, Technical and Office Support talent. We are partnered with a well-known...

  • NDIS Specialist Support Coordinator

    2 weeks ago

    Perth, Western Australia Specialist Support Coordination Services Full time $60,000 - $80,000 per year

    Position Available:NDIS Specialist Support CoordinatorAre you a Physiotherapist, Occupational Therapist or Registered Nurse seeking a change in pace? Looking to step away from the treatment room but still make a meaningful impact? Join our team as a Specialist Support Coordinator / Clinical Case Manager and take your career in an exciting new directionSSCS...

  • Technical Trainer

    2 weeks ago

    Perth, Western Australia Liebherr Group Full time $90,000 - $120,000 per year

    About the Company:For more than 75 years, Liebherr has stood for a large, continually developing range of sophisticated products and services. Liebherr's updated and expanded technology portfolio features cutting-edge technology designed to optimise all aspects of day-to-day mining operations, provide customers with both full and semi-autonomous solutions...

  • IT Trainer

    2 weeks ago

    Perth, Western Australia ATI-MIRAGE TRAINING AND BUSINESS SOLUTIONS PTY LTD Full time $60,000 - $120,000 per year

    Join the ATI-Mirage Team – Enriching Lives, Empowering OrganisationsAre you ready to take your IT training expertise to the next level? ATI-Mirage, WA's premier training, consulting, and coaching organisation, seeks an exceptional IT Trainer & Consultant to join our expanding team. With a legacy spanning over 30 years and with over 220,000 happy customers...

  • Trainer Assessor

    2 weeks ago

    Perth, Australia Tonnes Plus Full time

    Tonnes Plus provides specialist mining support and contracting services for the Australian mining industry. We employ a large team of elite trainer assessors across Australia specializing in high performance training, upskilling, productivity improvement, excavator proficiency training and underground training. Our team is continuing to grow, and we are...

  • Trainer Assessor

    7 days ago

    Perth, Australia Tonnes Plus Full time

    Tonnes Plus provides specialist mining support and contracting services for the Australian mining industry. We employ a large team of elite trainer assessors across Australia specializing in high performance training, upskilling, productivity improvement, excavator proficiency training and underground training. Our team is continuing to grow, and we are...

  • Trainer & Assessor - Trade Specialist

    5 days ago

    Perth, Western Australia Macmahon Full time $90,000 - $120,000 per year

    Trainer and Assessor - Trade SpecialistAre you passionate about empowering others through hands-on learning? We are seeking a dynamic and experienced Trainer and Assessor - Trade Specialist in our Training team.About the roleMonday to Friday at Perth WAC Head Office.Coordinate and execute training and assessment in accordance with Macmahon training standards...

  • Specialist Support Coordinator

    1 week ago

    Perth, Western Australia Ark Support Coordination Full time $60,000 - $80,000 per year

    Company DescriptionArk Support Coordination is a social work-based organization focusing on supporting individuals with disabilities within the NDIS framework. The team has extensive experience in providing support to those with complex support needs, including those facing challenges such as justice system involvement, hospital discharges, child protection,...

  • Technical Support Specialist

    2 weeks ago

    Perth, Australia Liebherr-Australia Pty. Ltd. Full time

    **Do you thrive on tackling complex technical challenges and building strong customer relationships?** Liebherr-Australia is searching for a passionate Technical Support Specialist to join our National Team! As a key player, you'll diagnose and resolve intricate technical issues related to Liebherr mining trucks, ensuring smooth operations for our...

  • Personal Trainer

    2 weeks ago

    Perth, Western Australia Fitness and Lifestyle Group - Personal Training Full time $60,000 - $80,000 per year

    We're looking for Trainers to join our growing team at Goodlife Health Clubs. We need passionate individuals excited to sell the benefits of health and fitness. Working your own hours, making all the big decisions & managing your own clients. Goodlife are proud to have the most successful Trainers in the industry operating within our clubs. The proven...