Service Coordinator

7 days ago

Cranbourne, Australia Simply Helping Gippsland South and West Full time

Join a "for purpose" disability & aged care company in a growing industry
- Multiple opportunities with flexible shifts to suit your lifestyle
- Ongoing career development and training opportunities

**Who we are**

Our simple mission is to provide skilled and trusted in-home care and support services that add value, meaning and dignity to the lives of others.

We enable our people to provide the best possible care to our clients by continuously investing in their learning, development and wellbeing.

**Our culture**

We are committed to developing a culture that lives by the Simply Helping Gippsland South and West values; **compassion**, **communication**, **reliability **and **trust**.

Simply Helping Gippsland South and West is proud to be an EEO employer. We support an inclusive approach in the workplace. We celebrate our diversity and welcome all staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.

From the moment you step through our doors, you'll feel welcome and supported to do your best work and really make a difference in people's lives.

**Our benefits**

As a Simply Helping Gippsland South and West employee, benefits you'll be able to take advantage of include;
- Monthly recognition and reward for 'Employee of the Month'
- Ongoing training and development
- Career development opportunities

**How you’ll make an impact**

As a Service Coordinator with Simply Helping Gippsland South and West, you will be responsible for establishing and maintaining rostering and scheduling processes to meet the needs of our Participants and Clients.

A day in the life as a Service Coordinator with Simply Helping Gippsland South and West may see you support our Participants and Clients with;
- Creating an effective scheduling and rostering service to align Care Worker rosters efficiently to meet service requirements
- Plan, forecast, and management workforce planning requirements, including roster changes, leave and absence planning and new employee onboarding to ensure effective coverage of all shifts to client needs and service delivery targets
- Provide administrative support including answering phones, filing, and troubleshooting
- Maintain and update company databases and documents

**What we're looking for**

As a patient, flexible and understanding individual Working on a Casual Basis Monday to Friday as needed with a supportive and caring nature, ideally with experience within the aged, disability or health care sectors, you’ll have;
- Knowledge and experience in providing support within a Rostering, Employment Services, Payroll or Administration role
- Demonstrated ability to work unsupervised
- Demonstrated capability to take initiative to drive and implement change
- High-level organisational skills, with the ability to set priorities and meet multiple deadlines
- Ability to learn quickly in a fast-paced environment
- Strong computer, written and verbal communication skills

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