Help Desk Support

1 week ago


Newcastle, Australia Verve Partners Full time

Level 1 Service Desk Engineer | Permanent Full Time
- Work along side experienced engineers
- A passionate and supportive team environment

**Duties will include**:

- First point of contact, providing timely, accurate and relevant support for hardware, software, network, printers and communication services and equipment
- Oversee the day-to-day operation of the Service desk and allocation of work when required
- Action requests relating user accounts
- Carry out laptop/desktop builds via SCCM or Intune and despatch hardware to users around the country as required.
- Assist with the administration and monitoring of IT systems
- Identify areas for improvement in business processes and system utilisation
- Maintain the IT asset register.

**Who we are looking for**:

- Qualifications in Computer Science is desirable
- Experience working in a similar capacity would be viewed favourably.
- Confidence using and supporting Windows 10, Microsoft Office, and Adobe Acrobat
- Experience working with Active Directory, Microsoft Exchange, Sophos, SCCM and/or InTune is desirable,
- Experience providing support for CAD programs, SharePoint, Office 365 and/or SAP would beneficial
- Demonstrated ability to work in a technical support role, with good communication skills and a proactive nature.
- Drivers licence

**What's in it for you**:

- Work for a collaborative team
- Opportunity to travel to Sydney at times (expenses paid)
- Hybrid model - can work form home some times
- Parking available

Please send your resume today or call Melanie for a confidential chat on 0448 431 486.
- We acknowledge and pay our respects to the Traditional Owners of the land on which we work and live. We pay our respects to the First Peoples of this country, their culture and Elders past, present and emerging. We recognise that this land was and always will be Aboriginal and Torres Strait Islander land because sovereignty was never ceded._



  • Newcastle, Australia UGL Limited Full time

    **About the role** Reporting to the Planning Manager, the role will be the first point of contact for any issues with the MOC and UGL fleets in operational service, and to coordinate fault detection and rectification measures between the train driver and the Fleet controller. The position will operate on a 24/7, twelve (12) hour rotational shift work,...


  • Newcastle, Australia Brennan IT Full time

    **Brennan IT** We are a national company with a reputation for delivering technical excellence and high-quality service to our customers. It's why we have been ranked as Australia's No. 1 Managed Services Provider for the past 10 years in a row. **Benefits of working at Brennan IT**: - An awesome team of people to work with - Flexible working...


  • Newcastle, Australia Brennan IT Full time

    **Brennan. Where true performance thrives.** At Brennan, we believe that _how_ technology is delivered is every bit as important as _what_ the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our **True Performance...


  • Newcastle, Australia Help at Hand Support Services Full time

    Help at Hand Support Services, is looking for experienced Disability Support Workers who would like to join us and help make a difference to the lives of people with a disability. You will be providing a person-centred approach and your daily routine will depend on the person you are supporting. Every day could be different for you; one day you might be...


  • Newcastle, Australia New Era Technology Full time

    Join New Era Technology, where _People First_ is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era,...


  • Newcastle, Australia Experis Full time

    **Leading client in Newcastle is hiring for Service Desk Analyst for a long term contract! Must Travel to Charlestown! APPLY NOW! Applicable only for Australian Citizens!** **Role details - ** - 12 hour shifts, 2 days followed by 2 nights, then 4 days off. - ** Seeking a local resource i.e someone who can travel to Charlestown for day shifts. Night shifts...

  • IT Service Desk

    1 week ago


    Newcastle, Australia GWG Full time

    Permanent Engagement - Customer Focused Team - Elements of Account Management **Overview** This is a fantastic contract opportunity, working in a great team culture to support a diverse range of clients in a well-known, local organisation in the Newcastle region. You will provide ICT support for users through trouble shooting, maintenance and upgrades...

  • IT Support Technician

    2 weeks ago


    Newcastle, Australia Orchal Ltd Full time

    Job Description Level 1 Field Engineer Purpose of the role: Level 1 Field Engineer to support the client environment and help customers find solutions to their technical issues as well as monitoring network, PCs, and peripherals. **Key responsibilities**: - Provide onsite and desk side support services to end users. - Troubleshoot PC related problems at...


  • Newcastle, Australia Cross Care Support Full time

    **Who** **We** **Are** Cross Care Support is a small local NDIS support service offering 1:1 support to clients with disabilities and mental health needs within the greater Newcastle and Lake Macquarie region. This business has been founded in the aim to help people develop personal skills, engage in lifelong learning and development and come by...


  • Newcastle, New South Wales, Australia Cross Care Support Full time $38 - $69 per year

    Who We AreCross Care Support is a small local NDIS support service offering 1:1 support to clients with disabilities and mental health needs within the greater Newcastle and Lake Macquarie region. This business has been founded in the aim to help people develop personal skills, engage in lifelong learning and development and come by independence with a new...