Internal Communications Specialist

This Internal Communications Specialist will lead the design and delivery of a cohesive internal communications strategy. This role plays a pivotal part in ensuring messaging is consistent, clearly heard, and aligned with our broader organisational goals. It will elevate internal communications to a truly strategic function. This role will be part of the Strategic Operations team reporting to the Director - Strategic Operations and working closely with Managing Director (MD) and Chief Operating Officer (COO).

**Primary Duties and Responsibilities**
- Design and implement a firm-wide internal communications strategy aligned with organisational objectives.
- Review current state of internal communications, including stakeholder engagement and feedback looking at areas of improvement and opportunity.
- Assess existing communication channels for accessibility, purpose, usage, and effectiveness.
- Recommend improvements for each channel to enhance clarity, consistency, and impact.
- Develop a roadmap from current to future state, including tools, processes, and governance.
- Define and refine key messages to ensure alignment with strategic objectives.
- Develop and refine colleague feedback loops to ensure every voice is heard and valued.
- Identify new opportunities and innovative approaches to streamline and enhance internal communications.
- Define success metrics and reporting frameworks to measure impact and effectiveness.
- Provide recommendations for sustaining excellence in communications beyond the contract period.
- Maintains cyber security at all times. Cultivate an awareness of security risks, stay informed of latest cyber threats, instil best cybersecurity practises and take practical steps to protect the firm and client from cyberattacks.

**Skills/Knowledge**
- Exceptional written and verbal communication skills, with a strong grasp of tone, clarity, and audience engagement.
- Strategic mindset with the ability to translate organisational goals into compelling internal messaging.
- Strong stakeholder management and interpersonal skills.
- Ability to assess and optimise communication channels for impact and accessibility.
- Skilled in developing feedback mechanisms and fostering two-way communication.
- Analytical skills to define success metrics and evaluate communication effectiveness.
- Comfortable navigating ambiguity and driving continuous improvement.

**Experience**
- Bachelor’s degree in Communications, Public Relations, Journalism, or a related field.
- Minimum 5 years’ experience in internal communications, corporate communications, or change communications.
- Proven track record in designing and delivering enterprise-wide communication strategies.
- Experience working closely with senior leadership and cross-functional teams.
- Familiarity with communication tools, platforms, and analytics.

**Further Information**

**Our Firm and Culture**

Russell Kennedy is a commercial law firm with more than 340 people in Melbourne and Sydney. We are committed to providing exceptional legal strategies and solutions to our clients, guided by market-leading expertise across our key sectors of focus.

As part of our team, you’ll receive hands-on experience, quality mentoring and access to valuable learning opportunities. We encourage a professional and committed work ethic, while recognising the importance of an enjoyable working environment and balanced lifestyle. We believe we have a culture where individuals of all backgrounds and abilities feel included and confident in bringing their whole selves to work, and where your talents are fostered, empowering you to contribute to the success of the firm.

Russell Kennedy is proud to be an equal opportunity employer and is certified as a WGEA Employer of Choice for Gender Equality, as well as being certified as a gold employer in the Australian Workplace Equality Index for employers with 500 or less employees. We respect and celebrate the things that make each of us different. The firm supports and promotes a range of initiatives to create an environment that is characterised by equal access and respected participation of all groups and individuals. There is a particular focus and emphasis on gender equality, inclusion of First Nations peoples, accessibility for people with disability, LGBTIQ+ inclusion, and cultural diversity. Russell Kennedy is recognised by Australian Disability Network as a Disability Confident Recruiter employer.

Russell Kennedy Lawyers acknowledges the Traditional Custodians of the lands on which we meet and work. Our offices are situated on the unceded lands of the Wurundjeri and Gadigal peoples. We pay our respects to their Elders, past and present, to their emerging leaders and to the resilience, creativity and vitality of their cultures including their laws and systems of governance.