Operations Manager

JLL supports the Whole You, personally and professionally.
Shaping the future of real estate for a better worldAt JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.
**What this opportunity involves**:
Join a high performing team working across A and B grade commercial assets in North Sydney.
The role will be autonomous, dynamic and fast paced, overseeing the day-to-day operations with a strong focus on client relationship management, strategic planning, lifecycle of plant & equipment, project management, capital works and concentrating on the sustainability & economic performance of the assets.
Other priorities will be the health, safety, and security of all visitors and occupants, the implementation of client strategies, preventative maintenance, presentation of the buildings and property management.
A snapshot of the day-to-day duties.
Become an expert in all systems and processes that support our Risk Management policies, working to make our buildings safer for tenants, visitors and contractors
Contractor management
Being proactive in communicating with tenants formally and informally to gain insights, key drivers and responding to any relevant operational issues promptly
Confirming that the services engaged and purchased are within the budgeted costs
Undertaking regular inspections to proactively identify any change or new risk scenarios and ensure that the agreed risk management plan reflects the current state of the asset/s and is implemented in accordance with client instructions
WHS legislation. Making sure all operations and maintenance functions conform to the Building Code of Australia and other relevant statutory accountability
Ensure the implementation and completion of client sustainability requirements
Managing annual budgets and actively contributing to the business planning process for the properties
You hold proven experience in a Facilities/ Operations Manager role with an emphasis on commercial property assets and you know how to maximise building performance in terms of sustainability, risk management, and client reporting.
You are positive and tenacious in your daily approach with customer service being your key priority, and you can communicate effectively both verbally and in writing.
Having the ability to be proactive and to identify potential risks through compliance with WH&S is essential. You keep on top of financial management, can cut operational costs, and incur savings during the process.
You thrive managing contractors and have good computer literacy, with the ability to expand these skills as necessary.
**What you can expect from us**:
Great employee discounts off fitness & other renowned bands
Active Social Club
Well-being program
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.