Store Manager

3 days ago

Ringwood, Australia Hoskings Jewellers Full time

**Family Owned & Operated since 1945.**:

- **Work with the best brands.**:

- **Opportunities for development.**

**The Company**

Hoskings Jewellers is a family owned and operated business with retail stores throughout Victoria, Northern Territory and Tasmania. Working with some of the leading jewellery brands, Hoskings prides itself on outstanding customer service, expert knowledge and trusted experience. We can truly say we are all about the people, which is demonstrated by our team, many of whom have been here for 25+ years

**The Role**

**We’re on the lookout for a dynamic and inspiring Store Manager to lead our Hoskings Eastland team and elevate our store to the next level.**

This is an exciting opportunity for an experienced retail professional with a passion for jewellery and customer service to join a trusted business and make a meaningful impact.

Some of the key responsibilities include but are not limited to:

- Achieving store sales targets.
- Coach & develop your team, driving achievement of KPI's.
- Ensure a high level of merchandising at all times which is in line with visual merchandising provided by relevant parties.
- Ensure inventory is managed effectively.
- Maintain security over company assets, in particular inventory.
- Staff Training (product knowledge, sales, POS, policies, and procedures).
- Managing customer complaints and problem resolution.

**Required Skill Set**
- Strong sales background with a passion for selling.
- Solid store management experience within jewellery, homewares, fashion, or accessories - minimum 2 years Store Management experience.
- Outstanding interpersonal skills and strong written and verbal communication skills.
- Strong leadership and coaching skills demonstrated through previous roles (i.e., someone who leads by example)
- Demonstrated time management skills.

Work remotely
- No

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Rotating roster
- Weekend availability

Supplementary Pay:

- Commission
- Penalty rates

**Experience**:

- Retail management: 3 years (required)
- Customer Service: 3 years (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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