Manager, Customer Planning and Enablement

6 days ago

Perth, Australia Synergy AU Full time

The time to join Synergy has never been more exciting because you’ll be helping us to deliver on our commitment towards becoming a net zero carbon emission business by 2050.

We are investing $3 billion in large-scale renewables development and creating unlimited opportunities for our people to contribute to the growth of innovative solutions in our operations as we invest. This is your chance to help us transform the energy industry and build a more sustainable future for Western Australia.

Synergy is proud to be Western Australia’s largest electricity generator and energy retailer. We deliver secure electricity to homes and businesses throughout the Southwest Interconnected System (SWIS) from Coral Bay in the north, to Kalgoorlie in the east, and to Esperance in the south

Click here to discover more about how Western Australia’s energy landscape is evolving to become more sustainable.

**Role Summary**:
The Manager, Customer Planning and Enablement is a newly created opportunity in our Customer Projects & Enablement based at our Perth CBD office.

The purpose of the role is to ensure there is a strategic alignment to corporate targets and delivery outcomes. The primary accountability of the Customer Enablement Planning team is to synthesise insights and identify value that can be translated into opportunities that support Synergy’s Corporate Strategy or BU objectives.

**Key responsibilities of the role include**:

- Working closely with the Customer Leadership team and Executive General Manager (EGM) Customer accountable to create alignment across the functions and their planning processes
- In consultation with the Customer Leadership Team, responsible for overarching reporting and coordination of the whole of Customer target setting process and KPI scorecard
- Work with business functions to collate activities attached to the Game plan and each functions tactical plan. Reporting and coordination of the Customer Game Plan including monthly reporting on tactical plans in consultation with the leadership team, at quarterly forums
- Management and facilitation of the Customer operating rhythm (monthly, quarterly forums etc) including the Customer Initiative Forum and creation of the Customer Roadmap of projects and initiatives
- Management of internal Customer communications (e.g., Customer newsletter) to support overall BU outcomes and ensure all Customer team members understand how they connect

**What you’ll bring**:

- Tertiary qualification in Finance, Business, Economics, Statistics, or related field
- 5 years’ experience in a similar role demonstrating commercial business planning and financial acumen
- Business planning experience in transformational/ disrupted industrial
- Leadership experience
- Experience in energy markets with knowledge of associated commercial and retail drivers

**What we offer**:
Working for an employer of choice also means you will enjoy:

- Flexible work arrangements
- Professional Development Opportunities
- Purchased Annual Leave
- Best practice parental leave

Click here for a full list of our benefits

**Every Voice Matters**

Our employees have a choice to work for Synergy and it’s a choice we respect and value. In addition to our focus on creating a greener future, Synergy is committed to its ‘people first’ culture and providing an exceptional place to work where our people experience a sense of belonging and have opportunities to learn and grow.

  • Planning Administration Coordinator

    2 weeks ago

    Perth, Western Australia Department of Planning, Lands and Heritage Full time $90,000 - $120,000 per year

    Seeking detail-oriented professionals who take pride in providing exceptional service, your next career move starts here.The Department's Land Use Planning Division is recruiting for aPlanning Administration Manager Level 6 (temporary – 6 months initial) and Planning Administration Co-ordinator Level 5 (temporary – 6 months initial) with the...

  • Planning Officer

    49 minutes ago

    Perth, Western Australia Department of Planning, Lands and Heritage Full time $60,000 - $80,000 per year

    The Department of Planning Lands and Heritage (DPLH) are seeking urban and regional planning emerging professionals to join our Land Use Planning division, including those recently graduated or with limited experience.The Planning Officer is responsible for investigating, assessing and reporting on a wide range of planning matters. These include local...

  • Transmission Customer Planning Manager

    1 week ago

    Perth, Australia Western Power Full time

    **Transmission Customer Planning Manager**: - Location: Perth Office - CBD, WA, AU - 30 Dec 2024 **Transmission Customer Planning Manager - Permanent Full Time - Perth CBD** Are you a results-driven leader with exceptional technical expertise and a proven ability to guide teams through complex, high stakes projects? We want you to help us shape the future...

  • Draftsperson Role – Town Planning

    2 weeks ago

    Perth, Western Australia Developed: Planning | Spatial | Delivery Full time $60,000 - $90,000 per year

    About DevelopedDeveloped is a multidisciplinary property consultancy providing integrated services across Town Planning, Spatial and Delivery services. Based in Subiaco, we work with private clients, developers, and government agencies to deliver quality urban outcomes across Perth and regional Western Australia.As our business continues to grow, we are...

  • Manager Customer Risk

    7 days ago

    Perth, Western Australia Synergy (Electricity Generation and Retail Corporation) Full time $120,000 - $180,000 per year

    PerthWe're leading Western Australians to their intelligent energy future.And we want you to be part of it.You might know us as Western Australia's largest electricity generator and energy retailer, supporting 1.2 million customers across the state.But what you might not know, is that we're investing in renewable energy projects, including wind farms and big...

  • Business Enablement Manager

    3 hours ago

    West Perth, Australia Insurance Australia Group Full time

    **READY FOR ANYTHING** At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration. We call it the IAG way, and it means we all share a ‘ready for anything’ mindset that sets the tone for positive actions and positive outcomes. We...

  • Customer Success Account Manager

    1 week ago

    Perth, Australia Microsoft Full time

    Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes. With over 17,000 employees worldwide, the mission of...

  • National Sales Enablement Manager

    2 weeks ago

    Perth, Australia Capricorn Full time

    **Who are we?** Capricorn is a member-based financial services organisation which exists to improve the lives of over 28,000 Members across Australia and New Zealand by supporting them in building stronger automotive businesses. We provide products and services including trade credit, risk protection, equipment finance, trade events, travel services, fuel...

  • Transmission System Planning Manager

    1 week ago

    Perth, Australia Western Power Full time

    **Transmission System Planning Manager**: - Location: Perth Office - CBD, WA, AU - 30 Dec 2024 **Transmission System Planning Manager - Permanent Full Time - Perth CBD Office** **Looking to elevate your career with a transformative role? Lead strategic change at Western Power and help shape the future of our energy network.** Western Power’s Grid...

  • Planning Manager

    1 week ago

    Perth, Australia Monford Group Full time

    Work within a skilled, hands-on team with a solid project pipeline - Perth based role with regular site travel - Contribute to projects shaping Australia’s renewable future **About Monford Group** Built _from the ground up_ and led by a hands-on management team, Monford’s success comes down to integrity, quality, and a genuine passion for doing things...