Partner Integration Specialist
2 days ago
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
**About Us**:
Through local expertise and global scale, we at **Global Payments** deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and **Storman**.
These brands are anchored by Global Payments, a Fortune 500® brand and commerce leader powering millions of companies around the world, from ambitious startups to enterprise giants.
We make a positive impact on our customers and communities through our values of **Passion, Care, Accountability, Excellence and Ingenuity**.
Underpinning our values is an unwavering commitment to Diversity, Equity and Inclusion, woven into our cultural DNA through a multi-year Oceania program focused on two core pillars of action - **Reconciliation and Gender Equity**.
As pioneers within the Australia and New Zealand payments landscape, **Eway** is a leading business-to-business ecommerce provider and **Ezidebit** a digital recurring business-to-consumer payments processing platform.
**About the role**:
As a **Partner Integration Specialist**, you’ll work closely with partners to guide them through technical go-to-market deployment, product onboarding, and integration, ensuring they’re fully set up and getting real value from our solutions.
You’ll also:
- Collaborate with Sales, Solutions Architects, and Onboarding teams to deliver seamless partner onboarding experiences;
- Provide expert guidance on product integration, data migration, and technical deployment strategies;
- Conduct product certifications as part of partner GTM processes;
- Troubleshoot and test partner integrations, escalating technical issues as needed;
- Facilitate partner training, workshops, and requirements gathering;
- Maintain accurate documentation and support partner configuration efforts;
- Act as a key feedback loop between partners and our Product & Professional Services teams to drive continuous improvement.
**About You**:
You’re a tech-savvy problem-solver with a passion for delivering smooth, efficient integrations that drive real value. You thrive at the intersection of technology and relationships, excelling at translating complex requirements into seamless solutions. You're energised by collaboration, take pride in technical delivery, and are driven to build strong, lasting partnerships that lead to long-term success.
You will also bring:
- 3+ years of experience in a technical implementation or integration role;
- Comfortable working with APIs and understanding their functional use;.
- Strong communication and collaboration skills, you thrive in cross-functional environments;
- A proactive mindset with the ability to multitask and adapt in a fast-paced setting;
- Solid understanding of product configuration and GTM partner integration;
- Experience in data migration and writing queries involving multiple tables and subqueries;
- A genuine passion for helping partners succeed and building strong, lasting relationships.
**Salary**:
- The salary range for this role is $105, 000 - $115, 000 per annum + superannuation + bonus.
- This role could be based at either our Sydney or Brisbane office.
**Our Benefits**:
**Join a leading global technology brand that offers benefits you’ll actually value, including**:
- Flexible work arrangements that support your unique need;
- 18 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave;
- Women in Digital membership, granting you access to a host of member industry events and resources;
- Additional birthday, community giving, wellness and study leave;
- Our free and confidential Employee Assistance Program counselling service and wellbeing resources;
- A jam-packed calendar of cultural celebrations and social activities;
- Global career and professional development opportunities;
- Salary sacrifice and an Employee Stock Purchase Plan.
**Ready to Apply?**:
- We respectfully ask that no recruiters contact us with regards to this role._
- #LI-HYBRID_
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