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Coordinator, Fitness and Wellness Operations

3 weeks ago

Perth, Australia Curtin University of Technology Full time

$87,638 - $93,074 (G06) + 17% superannuation
- Full time, permanent position
- Free gym membership included

**Reference Number:1064140**

**About the Role**:
We are seeking a motivated and experienced Fitness and Wellness Operations Coordinator to oversee the day-to-day operations of Curtin University’s fitness programs and facilities. This is an exciting opportunity to manage high-quality wellness programs and create an exceptional member experience for our community. This role is perfect for a motivated individual who thrives in a high-energy environment and is passionate about delivering outstanding fitness services aligned with Curtin Sport and Recreation's strategic goals.

**Your responsibilities will include**:

- Plan, implement, and coordinate the daily operations of the Fitness and Wellness Centre.
- Oversee and support the delivery of programs and services that promote health, wellness, and engagement across the university.
- Supervise and coordinate a team of fitness staff, subcontractors, and vendors to ensure high-quality service delivery.
- Develop innovative operational enhancements in collaboration with the stadium management team to maximise the use and impact of fitness facilities.
- Foster a positive, team-focused workplace culture and provide guidance and support to staff.
- Maintain a strong network of qualified instructors and manage the group fitness and outdoor exercise timetable.
- Ensure a safe and risk-free environment by working closely with Curtin Health and Safety to identify and address hazards.
- Administer equipment maintenance and servicing schedules to maintain a high standard of facility readiness.
- Implement fitness and wellness initiatives aligned with strategic priorities, with a strong focus on customer experience and satisfaction.
- Collaborate with Membership Sales to incorporate member feedback into service improvements.
- Monitor industry trends to keep Curtin Fitness and Wellness Centre at the forefront of innovation.
- Provide advice and guidance on policies and procedures relevant to fitness operations.
- Streamline administrative processes including bookings, attendance tracking, paperwork management, and program sales.
- Ensure financial accountability by tracking expenditure and delivering programs within budget.

**Who we are looking for**:

- Proven experience in managing operations within a complex fitness or wellness centre.
- Demonstrated leadership in developing a high-performing, customer-focused team.
- Excellent organisational and time management skills, with the ability to manage competing priorities.
- Strong interpersonal skills and the ability to engage clients and staff in a positive and culturally sensitive manner.
- Proficiency in Microsoft Office and the ability to prepare reports and manage operational data.
- Experience in member engagement, retention strategies, and delivering performance results.
- Ability to work effectively both independently and in a team
- Proficiency in Microsoft Office and reporting

This is a unique opportunity to work in a supportive and flexible environment, surrounded by people passionate about health and wellness who consistently deliver excellence. As an employed team member under the umbrella of Curtin Sport and Recreation, you are encouraged to utilise all the attractive services offered with a free gym membership to Curtin Stadium’s state-of-the-art sport and active recreation facility.

**Role Requirements**:

- As this is a continuing (permanent) role, you will require permanent work rights in Australia to be considered
- Valid** First Aid Certificate**
- Part time hours/roster if applicable

**Your new Team**:
**Curtin Sport and Recreation**
At Curtin, our commitment is to ignite inspiration and captivate students on campus, enriching the student experience. We're not just about academic excellence, we believe in nurturing the whole individual, and sport and recreation play a pivotal role in our community. Our programs are designed to enhance physical health, foster social connections, and enrich the university experience through teamwork, exercise, and social activities. We're committed to creating an environment where our students can thrive, not just academically, but in all aspects of their lives.

Our state-of-the-art facilities, comprehensive fitness, and recreation services, along with a diverse range of programs and events at Curtin Stadium, create an immersive environment where this vision comes to life. From innovative programs to exciting events, we aim to foster a truly holistic and enriching experience for our students, staff, and community.

***About Curtin University**

**Disclaimer**:
**What We Offer You**:
Situated on Whadjuk Nyungar Country, our vibrant Bentley campus includes an art gallery, gym, childcare and medical centre, bus station, accessible parking and endless food options including a supermarket. Aside from the vibrant campus life, we offer more than just a job. Curtin o