Bar Manager/assistant Manager

5 days ago

Crows Nest, Australia The Stoned Crow Full time

Provide the tools and environment for the team to maximise sales at all times.
- Strong communication with your team (FOH, BOH and Management) is practised when you are running a section/service.
- Provide leadership to team members at all times by getting involved in service when needed and leading by example when completing a task, incentivised and motivated.
- Identify and delegate duties to team members and shift leaders to meet objectives and consistently achieve excellent service.
- The venue's ambience is controlled throughout the day to ensure that the music, temperature, lighting and overall atmosphere are suitable for the time of day.
- Monitor the speed of service as well as the strengths and weaknesses of the service and take appropriate action.
- Resolve complaints and customer or team problems in an efficient and friendly manner with the primary goal of satisfying their needs and continuing to earn their business.
- The feedback that you receive from a guest or team member is documented and reported to your manager.
- Able to show detailed menu knowledge of the food and beverage offerings.
- Storage areas are managed and maintained at all times.
- RSA is practised at all times, and you identify if the team follows RSA restrictions.
- OH&S is in the venue is monitored throughout the shift, and reported to your manager.
- The equipment and fittings are maintained and reported to your manager if an issue is identified.
- Ensure the recruiting procedure is followed with all new team members.

**Salary**: $65,000.00 - $70,000.00 per year

**Benefits**:

- Employee discount
- Free drinks
- Free food

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Rotating roster
- Shift work
- Weekend availability

Supplemental pay types:

- Tips

Application Question(s):

- Do you have a valid RSA?

**Experience**:

- Hospitality Management: 2 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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