Technical Coach

4 days ago

Sydney Inner Suburbs, Australia Suncorp Group Full time

**Showcase your commercial claims experience, optimise operational processes and coaching for performance**:

- **Partner with Team Leaders and Technical Specialists to develop technical career pathways growing our internal talent**:

- **Brisbane, Sydney or Melbourne location**:

- **30 June 2025 contract position**

We are looking for someone ready for the next career challenge in commercial insurance. Well experienced, ideally claims but alternatively relevant legal, underwriting, recoveries or customer relations backgrounds, who now want to develop their coaching and mentoring skills, to progress their careers in technical claims management toward a senior claims portfolio manager or technical specialist, focussing on complex claims environments of casualty and specialty lines.

You will work closely with the broader technical community to establish frameworks and practices, optimising claims outcomes for customers and enabling the growth and development of claims officers from new starters to specialist claims portfolio managers.

**What you’ll do**
- Onboarding, structured and adhoc training and change delivery
- Assist Team Leaders with capability assessment and development plans for their team members
- Business process optimisation
- Support Technical Specialists and technical mentoring program to uplift technical decision making
- Evolve the quality review process to better identify and manage risks
- Design of all relevant technical development frameworks for long term effectiveness and sustainability

**What you’ll bring**
- Demonstrated commercial claims experience preferably in casualty and/or financial lines, either in direct claims management roles or related processes such as legal, underwriting, recoveries or customer relations
- Proven experience in achieving outcomes through mentoring and coaching others
- Strong commercial acumen and analytical mindset
- Passion for customers, fair and accurate decision making and a drive to help others succeed.

**What we can offer**
- Discounts and offers on a range of retail favourite stores as well as insurance products
- Give back to our communities with payroll giving, donation matching and paid volunteer leave
- Invest in your brighter future with ongoing study support and career development programs; and
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council

Employee benefits | Suncorp Group

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

**Advertised**: 01 Oct 2024 AUS Eastern Standard Time
**Applications close**: 01 Nov 2024 AUS Eastern Daylight Time

  • Technical Coach

    2 weeks ago

    Sydney Inner Suburbs, Australia Suncorp Group Full time

    **Join a leading Australian insurer in an award winning claims team**: - **Be part of a dynamic and inclusive team that values your contributions**: - **Opportunity to shape the future of claims management and customer outcomes across a diverse and complex product suite**: - **Brisbane, Sydney or Melbourne location**: - **12 month role** We are seeking...

  • Technical Advisor

    1 week ago

    Sydney Inner Suburbs, Australia Suncorp Group Full time

    **High potential career development opportunity to join our growing NSW Workers Insurance business**: - **Make a real difference providing quality outcomes for our customer and business**: - **Sydney CBD Location** **The Role**: The Technical Advisor will provide technical assistance to the Claims Advisors by contributing to and driving proactive claims...

  • Technical Advisor

    2 days ago

    Sydney Inner Suburbs, Australia Suncorp Group Full time

    **Common Law Technical Advisor** **Sydney CBD location**/ hybrid wfh** **Permanent role** The NSW CTP Claims team currently have an exciting opportunity available for an experienced Technical Advisor **in the Common Law Team.**This role will be pivotal in driving performance to deliver on our financial and customer objectives. We are looking for an...

  • Technical Lead

    1 week ago

    Sydney Inner Suburbs, Australia Suncorp Group Full time

    Provide technical leadership to our Insurance and Enterprise Technology function - Hybrid Working Environment + Bonus + Flexi Days (up to 5 days extra leave) - Sydney (preferred), Brisbane, or Melbourne location **About the role** As a Technical Lead, you will collaborate with the Engineering Practice to enhance engineering capabilities across people,...

  • Technical Lead

    4 days ago

    Sydney Inner Suburbs, Australia Suncorp Group Full time

    Provide technical leadership to our Insurance and Enterprise Technology function - Hybrid Working Environment + Bonus + Flexi Days (up to 5 days extra leave) - Brisbane, Sydney, or Melbourne location **About the role** As a Technical Lead, you will collaborate with the Engineering Practice to enhance engineering capabilities across people, tools, culture,...

  • Technical Advisor

    7 days ago

    Sydney Inner Suburbs, Australia Suncorp Group Full time

    **High potential career development opportunity to join our growing NSW Workers Insurance business**: - **Make a real difference providing quality outcomes for our customer and business**: - **Sydney location** **About the role** The Technical Advisor will provide technical assistance to the Claims Advisors by contributing to and driving proactive claims...

  • Assessing Specialists

    2 days ago

    Sydney Inner Suburbs, Australia Suncorp Group Full time

    **Assessing Specialists** - **12-Month Contracts**: - **Locations - NSW, VIC & QLD** **Assessing Specialist** Ready to kickstart your career? You will be responsible for supporting our National Home Claims Assessing team to deliver a Best in Class Claims experience for our internal claims team, business partners and customers. This role will suit a team...

  • Payroll Specialist

    1 week ago

    Sydney Inner Suburbs, Australia Suncorp Group Full time

    **18-month full-time contract opportunity**: - **Bring your passion for payroll management and an accurate and efficient payroll to Suncorp!**: - **With employees across both Australia and New Zealand, this is a fantastic opportunity for an experienced Payroll Specialist looking to challenge themselves in a dynamic and fast paced environment, by driving...

  • Inclusion Outreach Coach

    2 weeks ago

    Melbourne Northern Suburbs, Australia Victorian Government Full time

    **Overview**: **Work Type**:Ongoing - Full-time **Salary**: Salary not specified **Grade**:Learning Specialist - Range 3 **Occupation**:Education and training **Location**:Melbourne - Northern suburbs **Reference**:1489760 **Selection Criteria**: - Demonstrated high level experience in inclusive education practice (teaching and learning), building...

  • Injury Management Advisor

    1 week ago

    Sydney Inner Suburbs, Australia Suncorp Group Full time

    **Permanent role**: - **Provide side by side technical coaching and mentoring to team members in injury management and strategy**: - **Sydney CBD location / hybrid wfh** Personal Injury Insurance aspires to be partners in our customers’ recoveries and return them to their lives, while doing the right thing for our business, shareholders and the...