Intake & Review Officer

2 days ago

Canberra, Australia ACT Government Full time

The ACT Human Rights Commission is an independent agency established by the _Human Rights Commission Act 2005_. The role of the ACT Human Rights Commission is to resolve complaints and promote rights, including to:

- provide an independent, fair and accessible process for resolving individual complaints;
- promote service improvement;
- promote the human rights and welfare of people; and
- foster understanding of particular legislation.

The ACT Human Rights Commission is seeking experienced, highly motivated people with excellent communication and interpersonal skills to join our team as an Intake and Review Officer.The Intake and Review Officer will manage a caseload of complaints across multiple jurisdictions including discrimination, health services, disability and community services.

The role also involves providing information and advice to members of the public about rights, responsibilities and complaint handling options in the areas of discrimination, health services, disability and community services and children and young people and also involves assisting with the administrative processes with the various registered health practitioner boards and the Australian Health Practitioner Regulation.

**Eligibility/other requirements**:

- Relevant tertiary qualifications in law or health are highly desirable.
- Experience in using Resolve Database is highly desirable
- Prior to commencing this role, a current registration issued under the _Working with Vulnerable People (Background Checking) Act 2011_ is required. For further information on Working with Vulnerable People registration refer to - Working with vulnerable people (WWVP) registration (act.gov.au)

**How to Apply**:Applicants should submit a ‘pitch’ of no more than two pages describing how your knowledge, experience and qualifications meet the Professional/Technical Skills and Knowledge and the Behavioural Capabilities of the role, as described in the Position Description. Please also provide your curriculum vitae and contact details of at least two referees.

**Note**:
This is a temporary position available for immediately for 12 months with the possibility of permanency.

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