Data Operations Analyst

2 weeks ago

Sydney, Australia Munich Re Full time

**Data Operations Analyst**:
Career Level 2

**Location**
Sydney, Australia

Reporting to the Data Operations Manager, the Operations team is responsible for data management and claims administration. Your main goals are to provide high quality administrative services to external clients and to support the data-driven ambition of the Life business by providing rich data.

Your job
- Engage external and internal clients to understand their needs and provide solutions leading to improvements in client satisfaction and data quality
- Improve data flows by data and issue analysis
- Educate stakeholders on how cession and claim portfolios are performing by giving feedback on data issues, opportunities and solutions
- Processing of claims files and bordereaux; portfolio reviews; claims liability authorisation; data operations audits; claim provisioning and validating of cessions
- Cession and claim portfolio analysis including: month end reporting, testing/ regression issues
- Provide consultation and guidance to major projects

**Profile**:

- 2+ years in operational and data management
- Financial services industry experience and exposure to life insurance/ reinsurance is desirable
- Experience performing technical/data review work
- Advanced Excel skills (can perform complex functions) and knowledge of databases, programming and intermediate SQL (or similar)
- Experience in identifying areas of risk and improving process
- Sound understanding of working in projects

Our benefits
- We have many attractive benefits to offer you, including 16% superannuation
- Enjoy increased annual leave entitlements
- Work flexibly from home and our fantastic office in the CBD

About us

You will work in an environment where we aspire to think big: Change and culture are challenged. We communicate a compelling and shared purpose and direction. We pave the way towards success and see failure as learning.

You are going to experience that we care & dare: We are empathetic. We know when to lead and know when to let others lead. We attract, grow and coach future leaders.

We aim to communicate in a clear & authentic way. We solicit feedback, ask and listen, learn and unlearn.

We lead the We: We have a passion for winning and growing as a team. We inspire people to deliver a joint performance. We create an inclusive environment where different thoughts, generations, cultures and experiences are valued and encouraged.

Sarah Burgess

Talent Manager-
At Munich Re, we embrace and value the interaction of diverse backgrounds, experiences, perspectives and thought. This interaction is our foundation. Of our open culture and spirit of partnership. Of how our teams are built and cultivated. Of how we are supported and developed. And at the centre of this interaction is each of us.

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