Current jobs related to Customer Success - Castle Hill - OnSolution

  • Successful Hair Stylist Wanted

    4 days ago

    Castle Hill, Australia beBeeCareer Full time $65,000 - $86,000

    We're seeking a skilled hairdresser to join our team. If you're dedicated to delivering exceptional customer service, staying up-to-date with the latest trends, and growing your career in a supportive environment, we'd love to hear from you.Key Responsibilities:Cutting, colouring, styling & treatments for men's and women's servicesProviding excellent...

  • Customer Service Representative

    7 days ago

    Castle Hill, Australia The Automotive Group Full time

    **Castle Hill location**: - **$28.08 per/h + comm.**: - **Gtd 15hrs per week (8.00am - 11.00am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for someone who can transform...

  • Customer Service Specialist

    1 week ago

    Castle Hill, Australia Page Personnel Full time

    Looking to take the next step in your Customer Service Journey? - Highly competitive salary packages **About Our Client**: Our client is a world leader in the manufacturing and distribution of electronic goods. In business since the 1940s this company has grown and made a statement across the globe, operating in over 100 countries. They pride themselves on...

  • Customer Value Specialist

    1 week ago

    Castle Hill, Australia Bupa Full time $67,507 per year

    A career at Bupa is more than just a job. At Bupa we believe in being good people and helping others whenever we can. This includes our customers, communities and our people. Joining Bupa you can be sure we'll have your back. We support our employees to be the best version of themselves, physically and mentally so they can be the best support for our...

  • Retail Customer Service Officer

    1 week ago

    Castle Hill, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Sales and Customer Service Consultant

    3 days ago

    Castle Hill, Australia Medibank Full time

    **You’re only human.** It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. **About the Community...

  • Customer Sales Consultant Castle Hill

    2 days ago

    Castle Hill, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...

  • Customer Value Specialist

    1 week ago

    Castle Hill, Australia Bupa Full time

    **_A career at Bupa is more than just a job. At Bupa we believe in being good people and helping others whenever we can. This includes our customers, communities and our people._** **_ Joining Bupa you can be sure we’ll have your back. We support our employees to be the best version of themselves, physically and mentally so they can be the best support...

  • Customer Service Superheroes Wanted for Castle

    1 week ago

    Castle Hill, Australia MS Merchandising Full time

    You love getting up every morning to make a difference in the world. Your 'CAN DO' ATTITUDE and having the desire to HELP PEOPLE are only the beginning... You have a VAST KNOWLEDGE of VARIOUS MUSIC GENRES & POPULAR CULTURE such as Gaming, TV/ Movies, Comics, Anime etc. You enjoy working with a PASSIONATE TEAM towards common goals and you appreciate that...

  • Business Services Manager

    2 weeks ago

    Pendle Hill, Australia HR Success Full time

    Exceptional leadership opportunity with a well-established community services business in Western Sydney - Opportunity to further develop your career in a diverse role encompassing HR, Compliance & Quality, Customer Care, Marketing & Administration - New role, and a great opportunity to “make your mark”. **A bit about Healthcare Request** Healthcare...

Customer Success

2 weeks ago

Castle Hill, Australia OnSolution Full time

**We monitor the temperature of vaccine and hospitality fridges. We believe in both an exceptional product and exceptional customer service. We are now after an exceptional person to help onboard customers, provide technical support and use your other skills to help grow the business.**

THIS ROLE IS RESPONSIBLE FOR
- Opportunity to assist our development team with software development - if you have programming skills.
- Assist with processing Quote, Orders and Invoices through MYOB
- Assist with working with Resellers and Onboarding Experiences with them

Practically we know that the support aspect of the role will take half your time. We will then see how we can use your skills for the rest of the time.

**ABOUT US**

**ABOUT YOU** (skills and capabilities)

Customer Support can be challenging, especially when a customer is distressed and in a rush.

This role is for someone who has a confident and **clear communication **style, who is **patient**, **calm** and an **active listener**.

You must be able to adapt to the need of each customer who calls, resolve their questions and be able to multitask and prioritise.

You **must be customer focused** and willing to go above & beyond for an exceptional customer experience (not just service).

You **need to have a sense of humour** (we believe a good laugh and a smile can change someone’s day) and be open to instruction / discussion / feedback.

**Computer savvy and tech savvy** ~ you must know your way around computers and have technical skills and an ability to learn about a technical product and provide support for it over the phone.

NOTE: Having IT support skills is a bonus for this role, but it is NOT a normal IT support role. We occasionally help people with networking problems etc but it's not part of the job. If you can't do it, don't woryy. If you can do it, great, but it won't happen too often.

**Optional developer skills** - if you have **React** or **Python** skills, then we can provide a chance to contribute to the development of the product. Note that this specific job is primarily a support role. If you are an exceptional React or Python programmer, contact us anyway. We are always on the lookout for local talent.

**FROM HERE**

If this is you (& you have a passion for this type of role), you will be part of a small team where **your efforts will be appreciated**, where you will have the chance to make a difference, and where we continually seek new and better ways to communicate what we do.

In your cover letter, _**you will need to include 1 paragraph that**_ explains the difference between resolution and accuracy when it comes to temperature loggers or thermometers. We don't care that you don't know the answer to this right now. Google it. What we do require is that you explain it in your own words. This is our test on how easily you pick up and understand the "technical stuff" and how good your communications skills are.

We are located in **Castle Hill NSW 2154 (AUSTRALIA).** We support our locals, so we ideally want a local person. This is **NOT A REMOTE ROLE**.

OnSolution is also a **non-smoking** workplace and only employs non-smokers.

Permanent (Monday to Friday 9am - 5pm)

**Salary**: $50,000.00 - $80,000.00 per year (depending on experience)

We are looking for the right person & are flexible with start date.

**Salary**: $50,000.00 - $80,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Castle Hill, Nsw 2154: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)

Work Location: One location