Ticketing & Wrist Banding Staff- Perth

1 day ago

Burswood, Australia Miles Per Hour Full time

**CUSTOMER SERVICE - TICKETING & WRIST BANDING STAFF**

Love working with people? Thrive in fast-paced environments? We’re on the lookout for enthusiastic and reliable Customer Service superstars to join the Spark Event Group team for upcoming major events in Perth.

If you have experience in ticket scanning, wrist banding, or front-of-house guest service, we want to hear from you.

**About Spark Event Group**
Spark Event Group is one of Australia’s premier event workforce providers, delivering exceptional staff to the country’s most iconic events from the Australian Open to the Grand Prix, AFL, international concerts, and beyond. Join a team that’s passionate, energetic, and committed to excellence.

**About the Role**

As part of our **Event Customer Service Team**, you’ll be one of the first friendly faces patrons see when they arrive at the venue. Your mission? To ensure every guest enters smoothly, feels welcomed, and gets where they need to go with ease.

These are active, guest-facing roles that are perfect for outgoing individuals with great communication skills and attention to detail.

**Event Date**-Saturday 28th June

**Location**:

- OPTUS Stadium

**Key Responsibilities**
- Ticket Scanning at entry gates
- Wrist banding patrons for access to specific zones or VIP areas
- Providing clear directions and event information
- Answering general questions with a can-do attitude
- Reporting issues or escalating concerns as needed to your supervisor
- Representing Spark Event Group and our clients with professionalism

**Requirements**:

- Customer service experience (retail, hospitality, or events preferred)
- Confident using handheld scanning devices or happy to be trained
- Experience in ticketing related tasks and wrist banding at major events (preferred)
- Friendly, presentable, and proactive
- Reliable and punctual - you understand the importance of being event-ready
- Comfortable working on your feet for extended periods
- Available on weekends, weekdays, and/or evenings

Please note only successfully shortlisted applicants will be contacted for an interview.

If you have already interviewed with Spark Event Group, you are not required to attend another interview.

**Job Type**: Casual

Pay: $30.13 per hour

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Shift work

Application Question(s):

- Do you have event experience in ticket scanning and ticketing-related tasks? If YES, please provide an example and outline the tasks you were involved in
- Do you have event experience in wrist banding? If YES, please provide an example and outline the tasks you were involved in
- How many years of experience do you have in customer service?

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 28/06/2025

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