Medical Receptionist

1 week ago

Kingswood, Australia Nepean Lung and Sleep Full time

The main roles and responsibilities include:

- Providing a high level of customer service, support and assistance to our patients
- Greeting patients in a courteous and professional manner
- Accept patient payments and perform billings including but not limited to Medicare and DVA
- Scheduling appointments, sleep studies and other tests performed within the clinic and hospitals
- Answering phone calls in a timely and polite manner
- Managing the appointment schedules and preparing clinic lists for all clinical staff
- Obtaining patients medical records prior to their appointments
- Typing physician consult letters
- Completion of end of day reconciliations (cheques, eftpos, credit card and cash)
- Providing assistance to the Practice Manager as required

The successful applicant must:

- Have previous administration experience
- Have the ability to work well within a team environment and independently
- Be able to exercise discretion and confidentiality in matters regarding patient information
- Have strong computer literacy skills and be confident with the use of various computer programs particularly the Microsoft Suite of Software.
- Have precise and accurate data entering skills
- Be fluent in English both aural and written
- Have a typing speed above 50 words/min

Desirable Attributes:

- Working knowledge of genie medical software
- Previous Medical/hospital experience

Personal Attributes:

- Positive can-do and empathetic attitude
- Excellent communication and customer service skills
- Ability to prioritise, multi-task and problem solve
- Be able to work in a busy and fast paced environment
- Be dynamic and adaptive to any situation
- Please note all applicants must currently possess the right to work in Australia_

Only shortlisted applicants will be contacted for an interview.

Work Remotely
- No

**Salary**: $24.00 - $25.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Penrith NSW: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Medical admin: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: One location

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