Current jobs related to Customer Services/admin - Maribyrnong - HiCom Care

  • Barista/customer Service

    2 weeks ago

    Maribyrnong, Australia A1 bakery Fitzroy Full time

    A1 Bakery Highpoint is looking for a vibrant and motivated person to join our team! If woking in a team and in a fast paced environment sounds like something you would enjoy, then this is the job for you! This job includes duties such as: Making coffees Upkeep a clean environment Team work Customer service **Job Types**: Part-time, Casual Pay:...

  • Tyre Technician/fitter

    2 weeks ago

    Maribyrnong, Australia The Admin Shop Full time

    About our business - Due to unprecedented growth, we are searching for experienced tyre technicians to join our Campbellfield and West Melbourne, teams. These roles are permanent with full-time hours. You will be joining a company with a terrific culture, develop a real sense of belonging and be valued and appreciated. _ For over a decade, we have provided...

  • Customer Service Advisor

    6 days ago

    Maribyrnong, Australia Bank of Melbourne Full time

    **Permanent, full-time role available at our Highpoint branch**: - **Be a part of a culture that cares for our customers, our community, and YOU**: - **Reap the benefits of working with a diverse, inclusive and vibrant team**: - **Support our customers in the moments that matter most**: - **Get things happening for our customers - and your career** As...

  • Customer Service Sales

    1 week ago

    Maribyrnong, Australia PTC Phone Tech & Comm Full time

    **About Us**: PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is Phone Accessories and Express Phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range...

  • Customer Service Team Member

    2 weeks ago

    Maribyrnong, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Customer Service Advisor

    2 weeks ago

    Maribyrnong, Australia Bank of Melbourne Full time

    **Permanent, full-time opportunity available at our Highpoint branch in Maribyrnong**: - **Join a Bank that’s committed to helping you take your career as far as possible**: - **Enjoy the benefit of abundant career pathways**: - **Support our customers in the moments that matter most** As Victoria’s local bank, we’re looking for true locals who...

  • Administration Supervisor

    1 week ago

    Maribyrnong, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Customer Success Manager

    1 week ago

    Maribyrnong, Australia HR Solutions Full time

    Hello Teams is a full-service Microsoft Teams Calling provider, driven by state-of-the-art automation. We have been working with our clients to achieve their modern workplace goals and move their telephony into the cloud and we are driven by our passion for excellence in all that we do. **Key Responsibilities**: - Managing customer enquiries - Cross sell...

  • Service Attendant

    1 week ago

    Maribyrnong, Australia LOVELY PANCAKES PTY LTD Full time

    Service Attendant The Pancake Parlour **Show us what you're made of! All of our training is provided on the job - no experience necessary** The Pancake Parlour is a Melbourne based, family-owned business that has been operating since 1965. A company stacked with development opportunities, we are currently seeking new casual Service Attendants to join our...

  • Service Delivery Lead

    1 week ago

    Maribyrnong, Australia HR Solutions Full time

    PingCo is a SaaS provider that enables large telecommunications companies and its providers to manage and sell Voice to their customers. Established in 2011, PingCo has grown to work internationally with global customers. Their engineers, systems administrators and solutions architects solve complex technology challenges and take organisations into the...

Customer Services/admin

2 weeks ago

Maribyrnong, Australia HiCom Care Full time

HiCom Care NDIS Plan Manager is looking for a long-term Full-time Customer Service position to work at our Maribyrnong office.

**About HiCom Care**

**HiCom Care **is proud to be one of the most dynamic registered NDIS Plan Managers, dedicated to empowering people with disabilities to embrace their full potential and achieve their life goals. We understand the complexities of navigating the NDIS and are committed to providing clear guidance and support to ensure participants use their NDIS funding appropriately.

**Position Overview**

**What We Offer**
- A stable, long-term full-time position
- The opportunity to make a meaningful impact on the lives of NDIS participants
- A supportive and collaborative work environment
- Negotiable salary package based on your experience

**Responsibilities & Duties**
- Strong English & Vietnamese language skills, particularly in verbal communication over the phone.
- Be a “people person”
- Have the ability to deliver a conversation in a positive way to bring the best and fun experience to customers and stakeholders, make them feel a personal touch after conversations.
- Conduct different check-in calls to help clients monitors budgets and enhance satisfaction.
- Work under the guidance of seniors and other team members to support the team to maintain and improve HiCom's relationship with stakeholders: customers, service providers, government agencies, families of people with disabilities etc.
- Store data and memo of all conversations, make full notes to ensure everyone in the team can follow up.
- Communicate and liaise with service providers, clients, or other stakeholders when troubleshooting invoicing issues or resolve queries.
- Other ad-hoc duties and admin tasks of their own jobs.

**Experience**
- Minimum Bachelor Degree, Accounting or Finance background is preferrable.
- 1-2 years of working experience in Customer Service/Administrative jobs, preferably in office/corporate culture.
- Basic computer experience, have the skills to enter information with fast typing ability but still ensure accuracy.
- Familiar with Excel, good computer skills in general
- You will be trained and mentored, but you also need to be able to think logically and work independently with sense of completion.

If you are looking for a stable full-time job and are committed to making a difference, we would love to hear from you.

Schedule:

- Day shift

**Language**:

- Vietnamese (preferred)

Work Location: In person