Customer Service Officer

2 days ago


Perth, Australia PERSOLKELLY Full time

A State Government owned organisation who offers essential services to West Australians, have asked us for assistance in finding an experienced Customer Service Officer.

PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM, Management and Executive talent.

A State Government owned organisation who offers essential services to West Australians, have asked us for assistance in finding an experienced Customer Service Officer.
- $35 per hour plus superannuation
- Work Monday to Friday, 9 - 5
- Perth CBD, walking distance to train station

**The Role**

Some of the key responsibilities of this role include:

- Provide efficient first point of contact customer service advice and information
- Indbound/Outbound customer service calls
- Responsible for end-to-end management of assigned tasks
- Competent handling of specialised queries and escalating where required
- Responsible for delivering your allocated rostered workload

**Role Requirements**
- Effective call handling skills and telephone manner
- Excellent verbal and written communication and organisational skills
- Good time management and ability to prioritise.
- Computer literate, able to quickly grasp the use of different systems
- Partake in area Emergency Response strategies to deal with Fault Calls

***

**Who are we**

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**So it's over to you. If you would like to join our team, please APPLY now.**

**To learn more about working with PERSOLKELLY, we encourage you to visit our website.



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