Switchboard Administrator

1 day ago


Brisbane, Australia Queensland Health Full time

Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population.

This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.

About the Role
Support the effective operation of the administration service by being responsive to changes in rostering and quickly adapting to workplace team dynamics.
- Contribute to the provision of effective customer services by fostering team building and maintaining cooperative relationships, participating in change and contributing to quality improvement activities.
- Ensure provision of information is disseminated in a discreet and confidential manner when carrying out day to day functions.
- Maintain clinical information systems by ensuring accurate and timely data entry.
- Contribute to the maintenance of an effective records management system by ensuring patient information is captured and recorded in line with current processes.

Our ICARE² values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day.

We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.

As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.

It is a condition of employment for this role for the employee to be, and remain, vaccinated against COVID-19 (Health Employment Directive No. 12/21 (PDF)and Queensland Health Human Resources Policy B70 (PDF))



  • Brisbane, Australia Icon Group Full time

    **Administration** **Brisbane** **Full Time** **Icon Group** - **Be our first point of phone contact for our cancer centre patients**: - **No KPIs!**: - **No sales agenda or sales targets!**: - **No credit control or debt collection!**: - **Patient/Customer service focus** **Why choose us?** *** Icon Group is Australia’s largest dedicated cancer...


  • Brisbane, Australia Queensland Government Full time

    **About the role Provide a professional and courteous switchboard service to staff and customers of the hospital, ensuring appropriate action and response within suitable timeframes. The Switchboard operates 24 hours a day 7 days a week and is a critical role in communications for the hospital About you Efficiently operate switchboard equipment by...


  • South Brisbane, Australia Icon Holdings Services Full time

    **Be our first point of phone contact for our cancer centre patients**: - **No KPIs!**: - **No sales agenda or sales targets!**: - **No credit control or debt collection!**: - **Patient/Customer service focus** **Why choose us?** *** Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand and Asia. With...


  • Brisbane, Australia Queensland Health Full time

    Our Switchboard Administrators provide professional, efficient and effective responses to enquiries, using appropriate communication techniques demonstrating empathy, patience and a positive customer focus, and provide information and assistance to staff, patients and visitors to facilitate effective service delivery. - Multiple permanent part time positions...


  • Brisbane, Australia Queensland Government Full time

    **About the role Permanent full time opportunity to provide a professional and courteous Switchboard service to staff and clients of the hospital, ensuring appropriate action and response within suitable timeframes. About you Efficiently operate switchboard equipment by responding professionally to all incoming calls to the Hospital ensuring that the...


  • Brisbane, Australia Queensland Health Full time

    About the role Permanent full time opportunity to provide a professional and courteous Switchboard service to staff and clients of the hospital, ensuring appropriate action and response within suitable timeframes. About you - Efficiently operate switchboard equipment by responding professionally to all incoming calls to the Hospital ensuring that the caller...


  • Brisbane, Australia Ramsay Health Care Full time

    Greenslopes Private Hospital is seeking a professional and customer focused Switchboard Operator to join the Administration team! - **Permanent part-time and casual opportunities**: - **72 Hospitals in Australia + 11 countries - we offer skill diversity/complexity & opportunity**: - **Grow your career in a friendly and welcoming environment** As a...


  • South Brisbane, Australia KBH Solutions Full time

    $31 Plus Super - Monday to Friday (normal office hours) - Southbank - Near bus and train - ASAP start - 1 month with possible extension Switchboard/Customer service officer required for leading healthcare provider. As the first point of contact for clients you will be friendly, empathetic, and helpful with their query. The role involves handling inbound...


  • Brisbane, Australia Queensland Health Full time

    Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population. This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and...


  • Brisbane, Australia Queensland Health Full time

    About the role Fixed term temporary full time opportunity to undertake a range of duties which provide an effective and confidential administrative service as directed by the Facility Manager, Senior Administration Officer, and Nurse Unit Manager Minor Injuries and Illness Clinic (MII Clinic). About you - Provide administration support to frontline...