Aps 5 - Legal Case Manager (Native Title)

**Position Overview**
The Legal Case Manager, Native Title (LCM) is a key member of a team supporting Judges, Registrars, parties and legal practitioners to manage designated native title claims to resolution through litigation and/or associated alternative dispute resolution. The LCM also provides high-level administrative support to the Court in relation to native title claims generally. This position reports to the relevant Senior Legal Case Manager, Native Title (SLCM) Judicial Registrars and the National Judicial Registrar
The position involves the following functions:
- Arranging listings and associated logístical arrangements for case management hearings, hearing and remote hearings either on direction from a SLCM or Judicial Registrar or as required on designated files.
- Assists Registrars, mediators and SLCM’s in the case management of native title claims including in implementation of claim specific case management strategies.
- Preparation for, attendance at and take responsibility for tasks arising from case management hearings and mediations on designated files.
- Has a key responsibility for developing and maintaining positive relationships with Court users, liaising with parties to progress matters and being responsive to stakeholder needs.
- Maintaining a well-developed knowledge of commonly used legislation and Court procedures in order to providing timely and accurate information about the jurisdiction, relevant legislation and the procedures of the Court to parties, stakeholders and members of the public.
- Assist with and contribute to special projects as required, including the drafting of moderately complex reports and services delivery improvements.

**Major Activities**
Provide Quality Client Services
- Provide information and respond to enquiries about native title processes and procedures from legal practitioners and parties, including unrepresented litigants.
- Liaise with chambers, supervising Registrars and parties regarding listing native title matters and publishing orders.
- Update calendars and timetables with listing details
- Communicate with the NNTT about designated native title files in accordance with the Native Title Act 1993,
- Maintain caseload information and statistics on SharePoint, case management systems internal reports and case management tools.
- Maintain a high level of technical expertise in managing native title matters within the Court.
- Assist with arrangements for stakeholder forums

Assist in the efficient case management of matters in the Native Title Practice Area
- On designated files, develop agendas and draft outcomes for mediation and case management conferences within agreed timeframes.
- Prepare draft mediation reports to the Court on designated files.
- Maintain accurate electronic records necessary to support the case management and listing of native title matters and the statistical reporting for the native title practice area.
- Generate correspondence advising parties of listings or as required by the Senior Native Title Case Manager or Registrar.
- Ensure logístical arrangements are in place for mediations, conferences and hearings, including booking venues and any associated travel and accommodation.

Document Processing
- Promptly process documents, case related material and eLodgment, in consultation with a Registrar when necessary.
- Ensure designated native title files are maintained in accordance with filing protocols.
- Monitor filed materials to identify any compliance or technical issues
- Manage exhibits, subpoenaed and confidential documents in accordance with the Federal Court Rules and registry procedures.

Contribute as a Member of a Work Based Team
- Pro-actively assist team members and other colleagues whenever the need arise;
- Perform a number of roles within the team environment
- Assist with the training of new staff and assist client service officers to ensure they attain an appropriate knowledge base
- Identify potential business improvements and implement practices to improve court procedures

Other duties as required.

**Competencies & Attributes**
- Anticipate Registrar’s needs and manage tasks and projects to ensure agreed outcomes are delivered
- Contribute to the reputation of the court and the Registrar by delivering high level service to clients in the registry and in the courtroom, assisting with making the Court experience a positive one
- Maintain good relationships with all key stakeholders
- Provide high quality support services to all internal clients
- Provide technical advice, including training and support, to colleagues
- Contribute to an effective and enjoyable teamwork environment in a multi-skilled work team
- Ensure data quality is maintained and files are kept in good order
- Contribute to continuous improvements in work practices and processes
- Model high standard of professional behaviour and comply with the policies of the Court and the Australian Public Service.

Formal Qualificat