Visitor Centre Ambassador

JLL supports the Whole You, personally and professionally.
**About the role**:
We are seeking a Visitor Centre Ambassador to be based on our client’s site in North Ryde, managing and enhancing the guests’ experience in the visitor centre. Working closely with Events and Community Ambassador to deliver events and formal engagements.
**Key Responsibilities**:
Own the Visitor Centre space, brand presentation and hosting quality
Conduct morning and end-of-day floor walks to check AV readiness, cleanliness and overall presentation standards
Assist with guests' arrival, cloakroom services, wayfinding support
Coordinate effectively with catering, AV and other vendors to ensure integrated and seamless service delivery
Support large-scale events and internal activations
Track event feedback and lessons learned to elevate quality over time
Maintain a warm, welcoming Visitor Centre atmospehere that consistently refelcts the organisations values
**Sound like you? We’re looking for someone who has**:
A passion for creating exceptional hospitality experiences that leave lasting impressions
Valuable experience in hospitality, events or visitor centre management or a client-facing role where you’ve represented a reputable organisation
Excellent organisational skills with the ability to handle multiple priorities
Strong communication abilities to build relationships with diverse stakeholders
Creative problem-solving skills that turn challenges into opportunities
Relevant qualifications in hospitality, events or a related field is desirable
**What to expect from us**:
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.
We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
If you have any questions about this role please reference ECREQ441114
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.