Guest Experience

2 weeks ago

North Ryde, Australia JLL Full time

**JLL empowers you to shape a brighter way**.

**About the role**:
We are seeking a Lobby Ambassador to be based on our client’s site in North Ryde, deliver a seamless and memorable lobby experience that reflects the client’s values and standards.

**Key Responsibilities**:

- Shape a warm and professional arrival experience for all visitors, employees, and contractors
- Coordinate closely with security and the Visitor Centre for VIP and large group arrivals
- Maintain lobby presentation and ambiance through regular monitoring and collaboration with cleaning teams
- Manage mail and delivery services as per SOP
- Own all badging and visitor management touchpoints and processes
- Proactively assist guests with wayfinding, arrival communications and access requirements
- Must be open and bale to manage manual tasks like moving furniture, carrying and lifting events materials

**Sound like you?**We’re**looking for someone who has**:

- Experience in front-of-house, concierge or hospitality roles
- A passion for creating exceptional hospitality experiences that leave lasting impressions
- Strong communication abilities to build relationships with diverse stakeholders
- Ability to problem solve quickly, in a professional manner
- Relevant qualifications in hospitality, events or a related field is desirable

**What to expect from us**:
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.

We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
- If you have any questions about this _role _please reference ECREQ441083 _

**Location**:
On-site -North Ryde, NSW

**Job Tags**:
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table

**_JLL Privacy Notice _**

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For additional details please see our career site pages for each country.

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