Employment Programs Advisor

**Role**:Employment Programs Advisor (Full-time, Temporary up to 12 months)

**Grade**:SNSW grade 7/8

**Salary**:Base full-time salary range of $98,941 - $116,651, plus employer's contribution to superannuation and annual leave loading

**Location**: Sydney CBD (McKell Building, Haymarket)
- At _**_Service NSW_**_ _**_our vision is to be recognised as the distinctive leader in the provision of government services to the citizens of New South Wales, and we are passionate about delivering a positive customer service experience._

**Click here to see what we do**

**About the team**

The **Employment Programs** team provide Service NSW tailored programs for members of our community that may have faced barriers to gaining employment, including promoting a diverse and inclusive workforce. The team specialises in the nuances surrounding the Government Sector Employment (GSE) Act. Employment Programs works with Service NSW, DCS and non-government partner agencies in facilitating traineeships and internships. Employment Programs champions broader employment strategies.

**About the role**

**Key Responsibilities Include**:

- Maintain regular reporting of operational outcomes in the Employment programs space
- Liaise with traineeship provider including any internal and external stakeholders and follow all requests
- Coordinate traineeship provider stakeholders to ensure required business process followed in line with contract
- feedback to be provided to Senior Advisor
- Oversee and coordinate the delivery of business, administrative and support services to ensure business needs are met
- Monitor and action all incoming requests & queries (via a general mailbox)
- Develop, implement, review, recommend improvements and update administrative systems, processes, and policies to ensure compliance (including GSE Act, traineeship contract, invoicing/finance processes
- Assist and coordinate with Employment Programs events
- Maintain regular reporting of operational outcomes in the Employment programs space

**To be successful you will have**:

- Have excellent communication skills (written and oral) and a proactive and friendly work ethic
- Ability to manage and maintain positive relationships with key stakeholders - internal and external, across all levels
- Problem solving attitude with a fine attention to detail
- Ability to achieve high levels of work performance and compliance
- Demonstrate the ability to effectively prioritise workload to meet deadlines
- Have experience in SharePoint administrator and developing compelling MS PowerPoint presentations

**Your remuneration**

SNSW Grade 7/8 - The package includes the base full-time salary range of $98,941 - $116,651; plus employer's contribution to superannuation and annual leave loading

**How to apply**

Provide a covering letter and resume (maximum of 5 pages) that details your experience and how you meet the capabilities of the role.

A Talent Pool may be created for any future temporary or ongoing opportunities.

**Closing Date: Friday, 7th June at 9:59am**

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process