Warranty Claims Assessor

5 days ago

Somerton, Australia Employment Hero Full time

**The Company**

**At Regent RV we pride ourselves in delivering ever better-quality and prestigious products to our customers and seek to be a leader in the industry. We are part of a global company and are currently experiencing rapid growth and are developing our business for the future. We produce multiple brands including Regent, Snowy River and NewGen Caravans.**

**The Opportunity**

**We are looking for an experienced Warranty Claims Assessor to join our Warranty Services team in Somerton.**

**In this role, you will be responsible for the day to day coordination of the office operation and most importantly the delivery of outstanding customer service for our warranty team.**

**Key Accountabilities**
- **Customer Relationship Coordination including liaising with dealers, suppliers & repairers**:

- **Keeping detailed records including the coordination evidence to support claims**:

- **Daily communication with stakeholders**:

- **Completing detailed customer/dealer claim forms**:

- **Data Entry and phone support**:

- **Scheduling warranty claim repairs**

**What we are looking for...**
- **A zest for helping others**:

- **A person that loves problem solving**:

- **Efficient in Microsoft 365**:

- **Someone who can prioritise and meet deadlines**:

- **A forward thinker and attention to detail**:

- **All round excellent communicator both verbal and written**

**_Do you think you have what it takes to manage customer expectations and assist with the management of the warranty claim process? If YES, we look forward to hearing from you asap. _**

**This is a perfect opportunity to join an exciting brand and make this role your own

  • Customer Service Officer

    2 weeks ago

    Somerton, Australia Regent Caravans Full time

    **Description**: **The Company** At Regent RV we pride ourselves in delivering ever better-quality and prestigious products to our customers and seek to be a leader in the industry. We are part of a global company and are currently experiencing rapid growth and are developing our business for the future. We produce multiple brands including Regent, Snowy...

  • Service Coordinator

    5 days ago

    Somerton, Australia Hitachi Construction Machinery Full time

    **About Us** Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. **The Opportunity** We are on the lookout for an experienced and motivated Service Coordinator to join our Service team based in the Somerton branch. This role will see you organising the day-to-day Field Service & Workshop...

  • Service Coordinator

    2 weeks ago

    Somerton, Australia Hitachi Construction Machinery Full time

    **About Us** Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. **The Opportunity** We are on the lookout for an experienced and motivated Service Coordinator to join our Service team based in the Somerton branch. This role will see you organising the day-to-day Field Service & Workshop...

  • Branch Coordinator

    4 days ago

    Somerton, Australia Hitachi Construction Machinery Full time

    **About Us** Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. **The Opportunity** We are on the lookout for a dedicated and technically minded leader to join the Somerton team as a Branch Coordinator. In this role you will plan, lead & manage all aspects of the Service and Parts operations...

  • Service Advisor

    5 days ago

    Somerton, Australia Commercial Motor Vehicles Pty Ltd. Full time

    Are you ready to join the team at Australia’s newest Kenworth and DAF truck dealership? Welcome to Melbourne North Truck Centre, the latest addition to the extremely successful Hallam and Bayswater Truck Centres. As a full-service Kenworth and DAF Truck dealership, we offer new truck sales, parts, and mechanical servicing, proudly serving the North of...