Customer Relationship Officer

2 weeks ago

Hurstville, Australia Wellness Department Full time

**The Opportunity**:
**Looking for a Part-time Accounts Officer**

W. Department clubs are lively places where no two days are the same. As a **Customer Relationship Officer**at W. Department Hurstville, you will be responsible for the operational success of your club. Your role will be to use your people leadership skills, financial acumen, analytical capability, and management expertise to oversee all membership accounting issues. You will be required to showcase your leading interpersonal, communication skills to deliver an exceptional member experience.

**Key Responsibilities**:

- Achieve retention goals for your club on a monthly and annual basis
- Work with the front desk team to help over-see membership accounting issues and concerns
- Oversee initiation of company initiatives and programs
- Weekly, monthly, and annual reports
- Be focused on great customer service
- Collect arrears owing from current and expired members
- Work with our third party Collection agency
- have a positive and calming phone manner

**To be successful in this role you will need**:

- Accounts experience, ideally within the fitness industry
- Minimum of 1 years experience
- Ability to accurately record and report key figures to senior management
- Ability to engage and inspire a diverse team across club operations
- Exceptional verbal and written communication skills
- Highly organised
- Team player

**In return we offer you**:

- Ongoing training and support in the development of your people & operational leadership skills
- A free all club access, plus 1 x free memberships
- Onsite Parking

**About Wellness Department**

Wellness Department

**Change Yourself From Now**

Everyone knows that fitness is good for you. But at Wellness Department, we make it fun — and we’ll help you find a routine that works for your lifestyle and personal goals. Whether you’re new or a seasoned veteran, we’ve got what you need to stay healthy and feel great.

As a leading Gym, we were founded back in 2020 to be a place where anyone can come and join in on the fitness fun. We want you to leave feeling better than ever. Showing up can be the hardest part. Let us take care of the rest.

**Job Types**: Part-time, Casual

Pay: $1,200.00 - $2,000.00 per month

Expected hours: 10 - 20 per week

Schedule:

- Day shift
- Morning shift

Work Authorisation:

- Australia (preferred)

Work Location: In person

  • Business Relationship Specialist

    2 weeks ago

    Hurstville, Australia IAG New Zealand Full time

    READY FOR ANYTHING At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration. We call it the IAG way, and it means we all share a ‘ready for anything’ mindset that sets the tone for positive actions and positive outcomes. We put...

  • Collections Officer

    6 days ago

    Hurstville, Australia Credit Collection Services Group Pty Ltd Full time

    **Are you a customer centric and driven individual with a passion for helping people? If so, keep reading—you might just be the collections superstar we’ve been searching for!** ⭐ **Who are we?** CCSG is a full service debt recovery agency incorporating contingent debt collections, legal services, investigations and debt purchase. Our goal is to...

  • Collections Officer

    2 weeks ago

    Hurstville, Australia Credit Collection Services Group Pty Ltd Full time

    **Are you a customer centric and driven individual with a passion for helping people? If so, keep reading—you might just be the collections superstar we’ve been searching for!** ⭐ **Who are we?** CCSG is a full service debt recovery agency incorporating contingent debt collections, legal services, investigations and debt purchase. Our goal is to...

  • Expression of Interest: Relationship Manager, Premier Banking

    6 days ago

    Hurstville, Australia Commonwealth Bank Full time

    **See yourself in our team** Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world’s best systems and processes. **Do work that matters**. Premier...

  • Customer Experience Advocate

    1 day ago

    Hurstville, Australia Georges River Council Full time

    **Customer Experience Advocate** **About our Council** Georges River Council is a leading, people-focused organisation with approximately 600 staff members. Our people are working to make the Georges River area an accessible, green, diverse and innovative community and economy. We are dedicated to providing vibrant public places, sustaining and developing...

  • Customer Service

    5 days ago

    Hurstville, Australia Brightstar Nursing Australia Pty Ltd Full time

    **Customer Service: Healthcare** Brightstar Nursing Australia Pty Ltd is seeking a **Customer Service** to add on values into its rapidly growing team specializing in healthcare. **Qualifications & experience**. - Excellent verbal and written communication skills - Excellent telephone manners - Ability to work in a fast-paced environment. - Able to use...

  • Librarian Customer Experience

    4 days ago

    Hurstville, Australia Georges River Council Full time

    **About Our Council** Georges River Council is a leading, people-focused organisation with approximately 600 staff members. Our people are working to make the Georges River area an accessible, green, diverse and innovative community and economy. We are dedicated to providing vibrant public places, sustaining and developing a thriving creative culture,...

  • Customer Service Specialist

    5 days ago

    Hurstville, Australia Westpac Group Full time

    **How will I help?** We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs. Your role of Customer Service Specialist is a key customer facing position in our branch network as you will have quality conversations...

  • Customer Service Representative

    2 weeks ago

    Hurstville, Australia beBeeCustomer Full time $60,000 - $80,000

    This role offers a customer-facing opportunity where you'll be the first point of contact for customers, engaging in meaningful conversations to understand their needs and provide tailored solutions.About the OpportunityA permanent part-time position available at our St George's Hurstville branchA genuine chance to establish a long-term careerWelcome to a...

  • Roster Officer

    4 days ago

    Hurstville, Australia The Benevolent Society Full time

    **Full time** position based in **Hurstville**: - $73k - $78k incl super + Salary Packaging - Flexible Friendly organisation with WFH options available We provide a range of community based support services for children, families, people with a disability and older Australians. We are a non-religious, not for profit organisation at the forefront of...