Quality Lead

Flexible Working Environment
- NFP Salary Packing - $18,550
- Rewarding Role

At Southern Cross Care (WA) we help people live extraordinary lives every day, connected to communities.

As a provider delivering care, support and accommodation for West Australians in greatest need, our purpose is clear, and our passion is strong.

Southern Cross Care (WA) is a place where you can have an extraordinary impact, make an extraordinary difference, and be appreciated for extraordinary contributions.

We hope you will join us and become one of the people who make Southern Cross Care (WA) an extraordinary place to be.

**About the role and where you will be working**:
The Quality Lead has the responsibility of working with the Quality and Compliance Manager in supporting the Residential, Home Care, Mental Health & Disability teams by providing hands on leadership and expertise to monitor, evaluate and improve systems and processes to ensure that Southern Cross Care (WA) meets and/or exceeds all requisite Accreditation and Quality standards.

This position is located in our central office in Rivervale. This role may travel to various sites across WA. This position has the option to work from home 2 days per week.

**Duties for this role may include the following**:

- Lead and implement activities to ensure Southern Cross care (WA) meets all required compliance requirements.
- Conduct quality audits and report on opportunities for improvement.
- Drive quality improvement practices.
- Understand and abide by all relevant legislation, management practices, policies and procedures including Southern Cross Care’s Code of Conduct and its values.
- Assist the Quality and Compliance Manager to design and implement a robust system and processes that meet accreditation and other compliance requirements.

**To be considered for this role you'll be**:

- Minimum 3 years’ experience in a clinical or quality leadership role.
- Demonstrated ability to follow risk management strategies, identify and report hazards and adhere to work health and safety policies and procedures.
- High level understanding of the Aged Care Quality
- Knowledge of current legislative requirements relating to the provision of Home Care, Mental Health and Disability services.

**Working with us**:
At Southern Cross Care (WA), we are committed to being an employer of choice. As well as providing a positive and supportive environment, we also offer the following benefits:

- Not-for-profit salary packaging options of up to $15,900 for general living expenses and $2,650 for entertainment benefits.
- Corporate Health Insurance with HBF
- Free employee assistance program
- A diverse range of services which allows professional development and growth
- Paid Parental Leave
- Annual leave starting at 4 weeks (full time)
- Carers/personal leave
- Service Awards for long standing employees
- Flexible working environment

**How to apply**:

- A completed pre-employment health questionnaire

**About us**:
Established over 50 years ago, Southern Cross Care (WA) is a purpose-driven, not-for-profit organisation contributing to social, health and economic development in WA. We do this by enabling the delivery of integrated services in our community for the increasingly complex health, care and accommodation needs of our aging population and those living with mental illness.

Our dedicated and passionate team of around 900 employees and 130 volunteers, deliver care and services to over 3000 West Australians across our residential, retirement village, mental health, community housing and home care portfolio.

Our promise to our clients, residents and each other is to enable extraordinary because we;
**Listen, Act**, **Do not give up, Work as one.**

Southern Plus and Southern Cross Housing Ltd. are part of the Southern Cross Care (WA) Inc. Group.

**Southern Cross Care (WA) is an equal opportunity employer committed to diversity and inclusion. We also acknowledge the Traditional Owners of the lands on which we work.**

**For more information on the services, we provide visit: scrosswa.org.au