National Quality Systems Coordinator

Join Sugar Australia as a National Quality Systems Coordinator at our Yarraville VIC site and be a key part of delivering high-quality products Australians know and love. This permanent, full-time position is ideal for a detail driven, solutions focused professional who thrives in a collaborative food manufacturing environment.

**The sweet things you'll be involved in**:
As the National Quality Systems Coordinator, you'll support the implementation of our strategic Quality Plan across Sugar Australia and Wilmar Ingredients. Working closely with the National Quality Manager, site quality teams, and key internal stakeholders, you'll help shape and maintain a robust Quality Management System that drives performance, ensures compliance, and supports continuous improvement.

**What you'll be doing**:

- Supporting the implementation and administration of the national Quality Management System across multiple sites.
- Coordinating and following up on customer complaints, non-conformances, deviations, and root cause investigations.
- Managing and maintaining quality registers, supplier approval records, and documentation in our Electronic Library Online (ELO) system.
- Providing support and oversight for internal and external audits, including certification and customer audits.
- Assisting in developing specifications, quality agreements, and compliance documents for customers and suppliers.
- Participating in continuous improvement projects and contributing to strategic quality initiatives.
- Acting as the site expert on quality documentation systems, supporting training and coaching across quality and operations teams.

**What we're wanting you to bring to the table**:
We're looking for someone with a passion for quality, strong attention to detail, and a collaborative approach to problem solving. You'll also need:

- A tertiary qualification in Science or a related field.
- Experience in FMCG or food manufacturing preferred.
- Exposure to FSSC 22000 or ISO Quality & Food Safety Systems.
- Experience in quality systems administration and internal auditing (HACCP preferred).
- Intermediate to Advanced Microsoft Office skills, particularly SharePoint and Excel for data analysis and reporting.
- Excellent communication and interpersonal skills.
- Strong organisational, analytical, and time management skills.
- A proactive, self-starting mindset with a commitment to high standards, accuracy, and timely follow-through.

**About Sugar Australia**:
Sugar Australia is the nation's trusted partner in sugar and ingredient solutions enabling our customers to make great products for every home. We own and operate refineries, packing facilities, sugar silo terminals and warehouse distribution sites across the country.

It takes a great team to turn raw sugar into our many food grade products and we work hard to make the highest-quality liquid sugars, icings, syrups, and crystals.

You will find our retail products at your local supermarket under the iconic CSR sugar brand. We also supply refined sugar products and many other ingredients to the industrial, foodservice and hospitality industries, supplying some of the largest brands in the country.

When joining the Sugar Australia team, you can expect to be part of a passionate and inclusive work environment that supports business growth and people development within a values led culture. In return you'll be remunerated with a competitive pay, onsite parking, hybrid working, access to an EAP provider, and access to our product library for those passionate bakers at heart.

If you're passionate about quality and ready to make an impact - we'd love to hear from you.

**Job Details**:

- Reference #
- 48621
- Posted on
- 22 May 2025
- Closes on
- 19 June 2025 23:55
- Location(s)
- Yarraville
- Expertise
- Quality
- Job level(s)
- Experienced
- Work type(s)
- Permanent
- More details (document)
- Business unit
- Sugar Australia