Operations Assistant

**Role title: Operations Assistant**Role type: Permanent full time**Role grade: Operations Assistant**Department and location: Ward Support Department, St Vincent’s Hospital, Darlinghurst**Salary: $62,033.01- $63,652.64+ super.**

**Better and fairer care. Always.**

We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services.

Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs.

**About the role**

As an Operations Assistant, you’ll play a vital support role across multiple clinical areas to ensure the smooth running of perioperative and procedural services. This hands-on position involves direct patient care assistance, equipment handling, and maintaining a safe and clean environment. Key responsibilities include:

- ** Patient and Theatre Support**: Assist nursing and surgical staff with preparing theatres, positioning patients, and supporting procedures by managing specialised equipment and post-operative transfers.
- ** Cleaning and Equipment Maintenance**: Perform terminal cleaning, maintain oxygen and CO2 supplies, clean lead aprons, and ensure the availability of required equipment for scheduled procedures.
- ** Transport and Manual Handling**: Safely assist with patient transfers, management of restless patients, mortuary transfers, and transport of specialised surgical equipment, all while adhering to hospital safety protocols.
- ** Support in Specialist Units**: Provide hands-on assistance in Cardiac Catheter Lab, Interventional Radiology, Endoscopy, and the Day Procedure Unit—tasks include restocking PPE, transporting patients, cleaning procedure equipment, and assisting in specialised procedure setup.
- ** Flexible, Team-Based Role**: Night shift staff may assist across hospital departments and are required to remain contactable throughout the shift. This varied role is ideal for someone reliable, proactive, and comfortable working in a dynamic healthcare environment.

**About you**

We’re looking for a motivated and reliable individual who thrives in a fast-paced hospital environment and is committed to delivering exceptional patient-centred service. To be successful in this role, you will bring:

- ** Proven Experience in Healthcare Administration**
Demonstrated experience providing clerical support in a hospital or ward setting, with confidence in managing admissions, discharges, transfers, and medical records.
- ** Strong System and Software Skills**
Proficiency in using hospital systems such as CorePAS, WebDeLacy, and the Microsoft Office Suite, with a strong focus on accuracy and attention to detail.
- ** Excellent Organisational and Communication Skills**
Ability to prioritise tasks, manage competing deadlines, and communicate effectively with clinical staff, patients, and multidisciplinary teams.
- ** Sound Knowledge of Health Information Practices**
Understanding of NSW Health admission processes, medical record standards, and privacy/confidentiality requirements in line with legislation and hospital guidelines.
- ** Professional, Compassionate, and Team-Oriented Approach**
A respectful and patient-focused attitude, with the ability to work both independently and collaboratively while upholding the mission and values of St Vincent’s Health Australia.

**Why work at St Vincent’s?**
- Join us on our mission to provide care to all, including the most at-risk people in our community
- Discounted access to many gyms for you and your family with Fitness Passport
- Access to discounted private health insurance with Medibank
- Access to a government salary sacrifice program. Make a proportion of your salary tax-free
- Committed to financial support for educational development, scholarship programs, paid study leave

**About the hospital**

**In this role you will be based at St Vincent’s hospital, Darlinghurst.**
- A busy inner-city hospital in a beautiful location
- Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches
- A place of expert clinical care for at-risk people
- Closely partnered with universities & affiliated research institutes, many of which are located on-campus
- Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health

**Sponsorship / work rights for Australia**

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

**Pre-employment checks**

Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.

**Equal opportunity**

We celebrate diversity & inclu