Customer Care Officer

2 weeks ago

Dandenong, Australia Reece Group Full time

Customer Care Officer
**About Us**

Reece is an Australian icon - we’ve been around for over a century. We’re a big business that works hard to retain the little things that made us great from when we were family owned. We live by our values - we also hire by them and promote by them. We take our work seriously but not ourselves. Now we’re a publicly listed company with over 8,000 people, 800+ locations and 8 business lines making us Australia’s largest plumbing and bathroom products supplier. Being committed to delivering the best service possible, we’re growing both nationally and internationally and that’s where you come in

**About the Opportunity**

We are seeking a Customer Service Officer to join our team in Dandenong South. You will have the opportunity to do the following:

- Provide a strong customer service experience through accurate product knowledge and handling of warranty claims
- Learn a wide product range and become a technical expert in a specified field
- Use your exceptional communication skills to provide our customers and suppliers with the very best service.

**About you**:
At Reece, attitude is key We aim to improve the lives of our customers and our people by striving for greatness every day. We’d like to hear from you if you have the following:

- Positive attitude partnered with resilience.
- Passion for providing outstanding customer service
- Exceptional communication skills on all levels
- Ability to prioritise multiple competing tasks
- Ability to approach problems calmly and methodically, involving others where appropriate
- Have a strong work ethic and the ability to work autonomously and as part of a team.
- Be a team player

In return you’ll be given the opportunity to WFH (hybrid working) along with other flexible work arrangements. Generously compensated, given a uniform allowance, receive significant product discounts, have access to fuel, gym and other awesome discounts, and extensive training all while working for a large publicly listed organisation.

**How can you build a career with Reece.**:
Reece is different. We're a successful company that doesn't like to make a fuss of our success. We're a big business that works hard to retain the great things from when we were a small business.

We value common sense as highly as a university degree. We encourage people to have a go and don't mind if they fail. We promote people based on performance, not age.

Reece is a place where people make a real difference. And that's the secret to our success - having the right people, with the right attitude in the right roles.

We're looking for the right people now. People who like people. People who like to talk but also like to listen. People who like to perform. People who can recognise an opportunity and seize it. People who are prepared to promote themselves.

Read on. You will quickly discover whether you might be the right person, and whether we might be the right place for your career.
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us_

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