Area/house Coordinator Perth/peel

**Introduction**:
Disability Empowerment and Support Foundation (DESF)

DESF employs support staff to provide Disability Support Providers in WA various services from administration to disability support workers.

**Description**:
Area Coordinator Perth/Peel

This position is responsible for ensuring all Participant support, compliance & documentation requirements are met, and the services provided are in-line with our clients Policy and Procedures & the Disability Services Act 1993.

Objectives of this role

To support the service provider in their delivery of services to eligible NDIS Participants ensuring they have opportunities to develop and maintain a valued lifestyle as per their individual plan.

Day to day operations that assist the Executive Director & Service Manager in the ongoing and developing care and support plans, through the provision of SIL supports along with the efficient operation of the SDA homes.

Demonstrate adherence and commitment to meeting all key result areas of position description

Ensure all activities comply with NDIS & funding bodies’ policy and relevant legislative & regulatory requirements

Job Requirements

Support the Executive Director & Service Manager

Establish effective communications with all stakeholders, ensuring privacy & confidentiality

Identify and record deficiencies in tasks, reporting these to Service Manager /HR Manager

Contribute to a positive workplace culture.

Service provision & supporting workers

Assist where requested with fortnightly rosters for support workers and replacement of daily staff, due to leaves if required.

Provide on call services out of normal working hours, as mutually agreed.

Assist with approval of timesheets.

Provide leadership and where applicable mentoring to Support Workers.

Manage Support Worker communications.

Ensuring Support Worker documentation is completed and submitted as required i.e. daily, monthly.

When required, provide supports to Participants as per their plan.

Manage Restrictive Practices

Ensure Support Workers provide effective supports without employing unsanctioned restrictive practices.

Identify any restrictive practices and report to a Positive Behaviour Support Panel.

Coordinating house operations

Authorise the food / supplies orders for each house on a weekly basis.

Monitor Participants for changes in health and support requirements, ensuring any changes are reported to the Service Coordinator and/or Service Director.

Carrying out spot checks on the condition and cleanliness of houses.

Oversee the processing of all receipts, credit card expenses and food orders, before forwarding to accounts.

Accurately coordinate administrative tasks for, but not limited to:
Progress notes, assessments, communication books, medication forms and charts.

Team Effectiveness

Perform duties according to this position description, funding guidelines and Adelphi Living’s Policies and Procedures

Contribute positively to the team and participate in team building opportunities where appropriate.

Risk Management & Monitoring

Maintain a positive image of the organisation

Support and promote the work of our client

Implement the Feedback and Complaints Management and other community feedback mechanisms

Quality Policies and Procedures

Adhere to and demonstrate commitment and understanding of our client’s mission and vision

Adhere to and demonstrate commitment to their Quality System


**Skills and Experiences**:
**Essential**:
Experience working with providing daily supports.

Demonstrated capability in carrying out tasks for a growing organisation

Effective and excellent communication, interpersonal & time management skills

Ability to problem solve, prioritise, and complete work related tasks.

Ability to establish effective and professional working relationships with others.

Able to work autonomously and as part of a team.

Skills applicable to implementing new work practices.

Skills applicable to recording and managing data, information.

Ability to manage and direct care staff within the ethos of Adelphi Living.

Understanding of Policies and Procedures & Continuous Improvement.

Ensuring Work Health & Safety principles are applied it in the workplace

Competent skills working with Microsoft Office.

Aptitude in learning new computer software packages.

Current WA Drivers Licence

Flexibility and Other Duties

DESF is a rapidly growing and developing enterprise. As such employee’s roles and responsibilities are expected to develop along with the company.

This position may be required to complete other reasonable duties from time to time deemed commensurate with the skills, capability and experience expected within this role.

This position comes with the use of a Company vehicle