Environmental Product Sales Specialist

2 weeks ago

Greater Adelaide SA, Australia Essential HR Full time

Join a small fun team with a flexible work environment
- An established business with over 7000 customers
- Use your Science / Engineering / Environmental knowledge in a sales support role

**About OneTemp**:
We are a small but high growth business, servicing all areas of Australia and specialising in Measuring, Controlling and Recording instruments for Industry, Research and the Environment. Our product range is based on quality and reliability, and we enjoy the support of some of the world's leading instrumentation manufacturers. We have been in business over 50 years and have over 7000 customers.

**Why Join Our team**:

- We are a small fun team that offers a flexible work environment where you will become a key part of the team and not get lost like you might in a larger organisation company
- We are dedicated to constantly improving our processes and services
- We believe we are stronger together and trust is what binds us as a team, and what strengthens our relationships with customers and suppliers
- We offer continuous ongoing development for our whole team

**Role overview**:
The Environmental Sales specialist manages customer relationships, providing product information, quotes and basic troubleshooting, whilst growing the customer base.

**Main responsibilities**:

- Manage customer relationships, product information and service requests including complaint response
- Manage quotes and orders to ensure customer requirements are met
- Undertake basic setup and troubleshooting with customers in a timely manner
- Serve as the main liaison for key manufacturers, maintaining relationships and facilitating communication between internal teams and manufacturer contacts
- Review and follow up on all orders and outstanding quotations
- Conduct analysis of monthly figures for key manufacturers and predict sales targets by evaluating project pipelines, which includes forecasting the success rate of substantial quotes
- Build relationships and identify opportunities
- Ensure all systems are up to date
- Contribute to the customer service team by assisting other sales staff and counter sales

**What you will bring**:

- A Science / Engineering or Environmentally focused degree is preferred
- Excellent written and verbal communication skills
- An interest and understanding of the research sector
- Experience in providing customer support and sales over the phone
- Ability to be proactive in calling clients and confident in following up quotes to close the deal
- Experience using software similar to Dynamic
- A drive to succeed, and passion for the products and industry

**To Apply**:
Click ‘Apply’ and upload your current resume addressing the above criteria and your passion and knowledge for this role.

**Application Process**:
Applicants need to be in Australia with full working rights to be considered.

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