Property Manager

**Job no**: 493503
**Work type**: Full Time
**Location**: Head Office, Canberra
**Classification**: DHA Level 4

**Salary Range**:$81,076- $87,667 per annum (DHA 4) plus 15.4% superannuation

**About us**

Defence Housing Australia (DHA) is a Government Business Enterprise (GBE) responsible for providing housing and related services to Defence members and their families. DHA manages one of Australia’s largest national housing portfolios of approximately 17,000 properties and currently has opportunities for client focussed outcome driven people to join the Property Manager team.

**About the role**

Property Managers are the customer service face of DHA. They perform a critical role in directly supporting ADF families transitioning between locations and during their tenancy. Our skilled team of Property Managers ensure properties are well maintained, members are satisfied, and investments are optimised. The team enjoy a unique blend of office and field work, including property inspections, maintenance allocation and management of customer enquiries. Our Property Managers are supported by technical experts who can advise on complex building issues and preparation of scopes.

**Required Skills**:

- Strong written and verbal communication skills
- Excellent customer service skills with a focus on outcomes.
- Great organisational skills, time management and attention to detail.
- Ability to adapt to change and work under pressure in the field.
- Experience in customer service or property management roles.
- Valid Driver’s licence

**Benefits of the role**:
Do you thrive on making a difference in the lives of others and want to align yourself with Australia’s Defence Force? Are you looking for an exciting opportunity in a rewarding customer-facing role without working weekends?

**DHA invests in their people and wants to see you take the next step in your career as a Property Manager.**

Taking charge of a well maintained and established portfolio, you will have support with administrative tasks, leasing agents and modern systems, and best of all, no after hours or weekend work.

You will be provided with comprehensive onboarding, induction and ongoing training programs delivered by dedicated specialist trainers to ensure your success in the role.

DHA supplies Property Managers with state-of-the-art tools including but not limited to iPads, laptops, access to a DHA vehicle, a mobile phone allowance with a DHA supplied SIM card, and easy to follow work instructions and internal guidelines.

You will be part of a team that values your growth and wellbeing, providing a supportive and collaborative environment to help you thrive personally and professionally. With opportunities to work closely with our leasing and technical teams, DHA delivers a variety of career pathways.

**Benefits for working at DHA include**:

- 15.4% superannuation
- Generous leave entitlements, including 18 days personal leave and 20 days annual leave per year
- Work-life balance and flexible rostering options
- A combination of field, office and home based work
- A positive workplace culture where you can bring your whole self to work
- Opportunities to broaden your industry knowledge and experience
- Career progression and opportunities
- ADF partner employment conditions when posting to a new location

For information on DHA’s Employee Value Proposition, visit our website.

**How to apply**

For more information about the role, click **View Position Description** button below.

**Order of Merit**
A merit pool will be established from this process which will be valid for 18 months from the date of advertising. This merit pool may be used throughout this period to fill similar positions in the event positions become vacant.

**Inclusion and Diversity**

**RecruitAbility**

**Eligibility**

Employment with DHA is conditional on successful applicants demonstrating that they are an Australian citizen and can obtain and maintain a security clearance at the required level.

**Applications close**:11.55pm AEST Thursday, 21 November 2024