Intensive Family Support Program Manager

**Be part of a bold, community-focused organisation making real change in people’s lives**:

- **Competitive salary circa $106,730 - $115,433 + negotiable relocation assistance, salary packaging, ADOs and vehicle options**:

- **Lead a high-performing team in a flexible, supportive environment with meaningful impact**:

- **Based in Jimboomba - just 40 minutes from Logan/Springfield and an hour from the Gold Coast**

**About YFS**:
YFS is a not-for-profit organisation with over 40 years of experience serving the Logan area and beyond. Committed to empowering individuals and families, YFS delivers a wide range of services, including housing services delivery.

Our supportive and inclusive workplace thrives on innovation and collaboration. We invest in our team through professional development, a culture of empowerment, and opportunities for growth. At YFS, you can make a real difference in people's lives while enjoying above-industry remuneration, tax-free salary packaging, and flexible work arrangements.

**About the Opportunity**:
**YFS is looking for a full-time Program Manager - Intensive Family Support, based in Jimboomba, QLD.**

Reporting to the Client Service Manager, you will lead a skilled team supporting families at risk of entering the child protection system. Your leadership will empower the team to deliver high-quality, trauma-informed case management that promotes safety, strengthens relationships, and helps families thrive.

More specifically, your responsibilities include but are not limited to:

- Leading and managing an established multidisciplinary team
- Embedding trauma-informed, child-focused practices across service delivery
- Ensuring compliance with practice frameworks, legislative requirements and service standards
- Analysing program data and evaluation outcomes to drive improvements and identify system gaps
- Building collaborative partnerships with government, NGOs, and other YFS teams (e.g. housing, DFV)
- Advocating for systemic change and sustainable support solutions in a high-demand environment
- Overseeing professional development, supervision, and operational planning for your team

To read the full position description, click here

**About You**:
To qualify, you will need a **degree in Social Work, Psychology, Human Services or a related discipline**. A minimum of **3 years in a leadership or senior practitioner role** is essential. Due to funding requirements, holding a relevant degree is non-negotiable, although near-completion may be considered in exceptional cases.

Additionally, the following skills and experience will be highly valued:

- Knowledge of child protection legislation and risk assessment frameworks
- Familiarity with the **Safe & Together** model or other strengths-based, trauma-informed frameworks
- Demonstrated strategic thinking and the ability to manage complexity and diverse priorities
- Strong attention to detail while maintaining a focus on the big picture
- Excellent interpersonal, communication, and stakeholder engagement skills
- High emotional intelligence and a resilient, approachable leadership style

**About the Benefits**:
You’ll be rewarded with a **competitive salary between $106,730 - $115,433 + Super**, along with a fantastic suite of benefits:

- **Salary packaging** up to $16,500 tax-free to boost your take-home pay
- **Monthly ADO** or **9-day fortnight** for better work-life balance
- **Vehicle access** via pool vehicle or negotiated private use options
- **Professional supervision** and leadership development opportunities
- **Free on-site parking** at Jimboomba office
- Generous **parental leave**, **paid cultural leave** for First Nations staff, and **employee assistance programs**
- **Ongoing training**, robust induction and a workplace that values flexible arrangements and your wellbeing

**Ready to empower families to thrive?**: