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Service Advisor- Automotive

2 weeks ago

Melville, Australia Itch Full time

Melville Based
- $90k + Superannuation
- Vehicle Supplied

**Automotive Service Advisor Matchmakers required**
Our automotive clients are seeking Service Advisors to work with clients and in-house workshop technicians to facilitate and smooth and memorable experience.

**What the daily road trip consists of?**
- Greet, listen and actively work through client vehicle issues
- Handle customer inquiries, concerns, and complaints with professionalism and empathy
- Schedule service appointments and efficiently manage service bookings
- Engagement with workshop staff to ensure accurate and timely completion of repairs
- Provide detailed service recommendations and quotes to customers
- Maintain accurate service records

**What you'll need to have under the bonnet?**
- Full Australian Working rights
- Customer-facing experience
- Previous Automotive service, sales or parts experience
- Strong communication skills with the ability to explain technical information in a clear and concise manner.
- Exceptional customer service skills and a genuine desire to help others.
- Excellent organizational and time-management abilities.
- Ability to thrive in a fast-paced, team-oriented environment.