Architecture & Strategy Analyst

5 days ago

Sydney, Australia NSW Department of Customer Service Full time

**Architecture & Strategy Analyst**

**Clerk Grade: 7/8, base salary starting at $113,574 - $125,720 plus superannuation**
**Employment Type: Temporary up to 12 months, full-time opportunity**
**Hybrid, Sydney Location**
**This role sits within the Government Shared Services Division within the Department of Customer Service**

We are seeking a motivated and detail-oriented Enterprise Strategy & Architecture Analyst to support our team in shaping and maintaining enterprise strategies, architecture repositories, and governance processes. This role is pivotal in enabling strategic direction, prioritising initiatives, and achieving performance outcomes across the organisation.

**Key Accountabilities**:

- Conduct in-depth research and analysis to support the development of enterprise strategies, ensuring clear and compelling messaging for internal and external stakeholders.
- Analyse technology investments and strategic roadmaps to ensure alignment with Enterprise Architecture (EA) models and accurate tracking in the Technical Debt Register.
- Review Client Agency technology plans for compliance with EA principles and maintain up-to-date architecture repositories that reflect strategic alignment.
- Administer EA governance processes, ensuring submissions meet standards and demonstrate stakeholder engagement.
- Contribute to the development and maintenance of architecture models, ensuring centralised, accessible storage for stakeholders.
- Monitor and manage work tasks, reporting on progress and risks, and driving continuous improvement initiatives.
- Build and maintain strong relationships with Client Agencies, facilitating effective communication, negotiation, and issue resolution.

**Required Skills**:

- You are a strategic thinker with a strong analytical mindset and a passion for Architecture. You thrive in complex environments, are adept at stakeholder engagement, and bring a proactive approach to problem-solving and continuous improvement.
- Experience in enterprise strategy, architecture, or related fields.
- Strong analytical and research skills.
- Familiarity with Architecture frameworks and governance processes.
- Excellent communication and stakeholder management abilities.
- Proficiency in architecture modelling tools and repositories is desired but not essential.

**To Apply**:
Salary Grade 7/8, with the base salary for this role starting at $113574 base plus superannuation

**Closing Date: Wednesday, 13th August 2025 at 9:59am**

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**:
Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

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