Aps4 Reception Officer

Ongoing or Non-ongoing
- $77,266 - $83,939 plus 15.4% Superannuation
- Canberra

**Join us to shape the future of one of Australia’s greatest natural assets and protect it for future generations.**

**We are seeking people who want to contribute to a significant water reform program that aims to respond to the impacts of climate change, support community and industry needs, and improve access to water for First Nations people.**

The Murray-Darling Basin Authority (MDBA) is an independent government agency which, in partnership with Basin governments, manages the Murray-Darling Basin’s water resources in the national interest. With the enactment of the Water Act 2007, the MDBA was established as an independent expertise-based statutory agency.

The MDBA aims to achieve a healthy working Basin for the benefit of all Australians. The Murray-Darling Basin contains a rich diversity of natural environments that are unique in Australia and the world. The Basin is also crucial to Australia’s economy and home to 2.3 million Australians, including people from over 50 First Nations. How we manage the Basin as a whole connected system, manage our water carefully, and protect it for future generations is set out in the Murray-Darling Basin Plan.

**The Position**

Reception supports the day-to-day administration of the MDBA’s Canberra office and provide additional support to facilities and protective security functions. The role will be involved in the delivery of all aspects of administration tied to the Reception Service offering. The role reports to the Canberra Property Manager.

The Reception Support Officer is a client focused role who is required to undertake straightforward tasks although some tasks may have an element of complexity, especially those linked to local security or property processes or systems. They work under general direction against established priorities and procedures while exercising regular autonomy about how work tasks are performed.

**Your key responsibilities in this role are to**
- Undertake routine and non-routine reception duties including (but not limited to);
- Maintaining general cleanliness of reception kitchen and ensure stock is well kept,
- Answering switchboard phone,
- Answering general enquiries from staff (in-person, over the phone, and via MS Teams),
- Greeting visitors to Reception, signing in visitors and notifying staff,
- Escorting visitors/contractors on the premises as needed,
- Provide intermediate Electronic Access Control system (EACS) support as required,
- Issuing appropriate passes for staff, external service providers, visitors on the premises as needed,
- Issuing keys / locker allocation,
- Assisting with the setting up of rooms for MDBA meetings,
- Ordering catering, uniforms and maintaining registers,
- Non-routine / Last minute ordering of stores/stationery or milk.
- Managing carparking ballot
- Support Travel Administrators in managing travel requests:

- Support the protective security functions as required, including physical security onboarding in collaboration with People and Culture and ICT sections,
- Desk booking, Visitor management, and pass management system administration and vendor liaison.
- Provide Protective Security assistance including (but not limited to);
- Deliver staff onboarding (staff photos / issuing security passes and conducting inductions),
- Issuing appropriate passes for staff, external service providers, visitors on the premises as needed,
- Manage Electronic Access Control system (EACS) support as required,
- Contribute to other projects, tasks and processes as required, including providing considerations towards business process improvements (such as updating the Reception manual),

**What we offer you**
- You will have the opportunity to work on projects where you contribute to shaping the future of one of Australia’s greatest natural assets and protect it for future generations.
- Competitive remuneration packages, including up to 15.4% superannuation, and recognition of prior APS government service.
- Generous leave provisions (four weeks annual leave) and additional Non-attendance days between Christmas and New Year provided.
- Being part of a smaller agency with a strong focus on its connection with people.
- Being part of a professional, committed, and friendly team of people.
- Being part of an organisation that recognises and values First Nations people, and their contribution to our work. We have an innovative Reconciliation Action Plan (RAP) aimed at improving relationships, showing respect, and increasing opportunities to deliver outcome for First Nations peoples as part of our business-as-usual activities.
- Competitive Flexible Working Arrangements which allow greater flexibility and balance between work and personal needs with a baseline attendance in the office to be 40% of your time.
- A range of healthy lifestyle provisions, including access to a health and wellbeing program.
- Opportunities for