Service Sales Consultant

2 weeks ago

Mayfield West, Australia Dormakaba Group Full time

Mayfield West, NSW, AU, 2304
- May 21, 2025

Can you provide a high level of customer service? Are you a certified sales guru?

An exciting opportunity now exists for a customer focused individual to join the dormakaba team as a Service Sales Consultant.

Reporting to the Newcastle Branch Manager, the Service Team provides preventative maintenance services for automated access equipment as well as refurbishment and spare part sales. In this role, you will be responsible for establishing and nurturing key relationships with all stakeholders, including building owners, facilities management professionals, as well as your internal customers.

**THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY

By identifying contract opportunities, you will represent dormakaba to the market for the supply of our products and solutions. You will be confident and have a drive to close out leads & sales opportunities.

Key responsibilities will include:

- Management of the new Service Level Agreement opportunities
- Liaising with our Internal Sales and ensuring spare part quotes are submitted & followed up.
- Managing and fostering relationships with Key State Based accounts.
- Exceptional organisational, planning and prioritisation skills.
- Providing exceptional customer service to our clients via reporting & monthly/QRT meetings.
- Building and maintaining relationships with customers and suppliers.

Ability to use our service database (CRM Salesforce/Service Max) is an advantage but not essential.

WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE

This is an excellent opportunity for someone looking to build a strong career with a continually expanding company. Being part of a global organisation that actively supports your career and internal promotions, means that for the right person, this role could be a fantastic next step in your career.
- Fully Maintained Company Vehicle, Laptop, Mobile Phone, iPad & Incentive Program
- Hybrid role with flexible working arrangements.
- Access to discounted Health Insurance.
- Peer to Peer Recognition via our ‘AAA’ Nominations and awards
- Wellbeing Committee with pillars focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities.
- Empowering Wellness: Every Employee has access to a WhereFit membership, accessing discounts for Gym memberships, apparel and more

Don’t miss out on this opportunity to make a significant contribution to our business and be a part of our growth.
- dormakaba is an equal opportunity employer that is committed to diversity and inclusion. We take affirmative action to ensure equal opportunity for all applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics._
- dormakaba Australia Pty. Ltd.

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